JOB DESCRIPTION / ROLE
We are seeking a dynamic and experienced FM Soft Services Head to lead our facility management soft services division in Jeddah, Saudi Arabia. In this pivotal role, you will be responsible for overseeing the strategic planning, implementation, and management of diverse soft services including cleaning, security, catering, and maintenance, ensuring the highest standards of service delivery and operational efficiency. This is an exciting opportunity to drive excellence in facility management within a collaborative and innovative environment.
Responsibilities:
- Develop and implement strategic plans for soft services operations, ensuring alignment with organizational goals.
- Oversee the day-to-day operations of soft services, managing teams across cleaning, security, and maintenance.
- Ensure compliance with health, safety, and regulatory requirements in all service areas.
- Maintain and enhance client relationships, ensuring high levels of customer satisfaction.
- Conduct regular audits and inspections to ass
Requirements:
- Bachelor's degree in Facility Management, Business Administration, Hotel and hospitality management or relevant qualification.- Minimum of 5 years of experience in facility management, with at least 3 years in a leadership role.
- Strong understanding of soft services including cleaning, security, and catering.
- Proven track record of managing large teams and complex operations.
- Exceptional communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders.
- Strong analytical skills and experience in budget management and financial forecasting.
- Knowledge of local regulations and standards related to facility management.
- Fluency in English; proficiency in Arabic is a plus.
Salary:
SAR
20,000 to 30,000
per month inclusive of fixed allowances.
Additional benefits: Medical Insurance, Flight Ticket
ABOUT THE COMPANY
Service
Our aim is to provide our clients and candidates with a consistent, quality service that goes beyond the norm, giving them peace of mind and complete trust in our ability to meet their needs.
Knowledge
Big Fish consultants specialise in their fields and have extensive experience in the region and beyond. We take pride in our knowledge and network and believe that our relationships are built on trust and integrity and are made for the long term.
Care
At Big Fish, as well as caring for the people we work with, we also care about the world and environment we live in, that's why Big Fish support initiatives that promote human welfare, environmental protection and sustainability.
