JOB DESCRIPTION / ROLE
Company Description
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
Job Description
Job Responsibility
- Provide general administrative support to the Hotel F&B Department
- Provide general clerical and project based administrative support
- Assist with preparation of department reports and presentations
- Good communication skills with the team
- Coordination with Procurement and vendors on store supplies and placing orders where necessary
- Ensure that the department's processes are in line with company requirements
- Any other duties as may reasonably be requested by the management team
- Other analysis and follow-up as required by the Hotel F&B Department.
Administrative Support:
- Maintain the office on a day to day basis.
- Assist the Hotel F&B Department in scheduling meetings, making travel plans, arranging conferences, facilitating internal and external communications, preparing correspondence and reports, and maintaining data, records and files.
- Tracks budgets, expenditures, and project status.
- Develops and implements administrative support systems to improve productivity and operational effectiveness.
Operational Support:
- Coordinates daily replacements for all Hotel F&B Department outlet locations as needed and assists in moving labor
throughout the day. Assist in tracking and scheduling MCs, maintaining records and preparing reports.
- Collects data, prepares statistical reports, charts and graphs, presentations, and tracks department performance measures.
- Serves as a point of contact for visitors, park MCs, time clocks for time and attendance reporting, and as a key contact in the event of emergency.
- Communicates, coordinates and facilitates response to Hotel F&B Department operation needs; tracks and follows up as necessary to ensure closure.
Requirements:
Qualifications- Previous experience in a similar role within the hospitality industry preferred.
- Excellent communication and interpersonal skills with the ability to engage positively with diverse guests.
- Strong organizational skills and attention to detail.
- Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
- Flexibility to work shifts, including weekends and holidays as per business needs.
- Knowledge of food and beverage operations, including wine service, is an advantage.
- Diploma or degree in hospitality management or a related field is desirable.
Additional Information
Your team and working environment:
- Sofitel Shahd Al-Madinah boasts a landmark location in the center of Madinah, a short walk from the northern entrance of the Al-Masjid an-Nabawi. The property features 469 keys, including the most luxurious suite in Madinah, two- and three-bedroom suites, three dining outlets, an executive lounge, two meeting rooms and a fitness center with a gym, stand out as a beacon of modern luxury and French savoir-faire, blending the brand's unique sense of joie de vivre with the very best of the local.
ABOUT THE COMPANY
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.