JOB DESCRIPTION / ROLE
Company Description
Sofitel Al Khobar The Corniche
French luxury and local cuisine in the world's most exciting city
The magnificent 5-star Sofitel Al Khobar the Corniche hotel is a triumph of contemporary architecture. Luxury is the key word for this hotel located in the heart of the vibrant city of Al-Khobar with its thriving business district and convention centre. By joining Sofitel, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Job Description
- Greet and respond to guest requests while providing exceptional service
- Responsible for check-in/out process, collecting payment and settling accounts as per standards, as well as taking and entering restaurant take away orders
- Take initiative to add a personalized experience
- Proudly promote the hotel facilities, looking for opportunities to enhance a guest's stay through up-selling
- Follow all hotel and departmental policies and procedures, as well as health & safety protocols
REQUIREMENTS
Qualifications
- Proficiency in English (verbal and written), a second language an asset.
- Previous customer-related experience preferred.
- Strong interpersonal and problem-solving abilities.
- Highly responsible & reliable.
- Ability to work well under pressure in a fast-paced environment
ABOUT THE COMPANY
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
