Front Office Manager | Jobs in Saudi Arabia by Hyatt | Apply Now

JOB DESCRIPTION / ROLE

Job Type: Full Time

Job Location: Saudi Arabia

Nationality: Any Nationality

Salary: Not Specified

Gender: Not Specified

Arabic Fluency: Not Specified

Job Function: Administration & Secretarial

Company Industry: Travel, Hotel & Tourism

Summary

We are looking for an experienced front office manager to lead the opening of Hyatt Place AlUla.
Hyatt Place AlUla represents a significant milestone in Hyatt's expansion across the region and will feature 214 guestrooms, two food and beverage outlets, meeting space, swimming pool and a fitness center appealing to both leisure and business travelers.

Your role

As the front office manager, you'll play a key role in the pre-opening and successful launch of Hyatt Place AlUla, delivering exceptional guest experiences and a welcoming environment for both guests and colleagues.
This role is ideal for a leader who leads with care, inspires teams, and consistently achieves outstanding customer service scores and upselling results, while maintaining operational efficiency.

Key responsibilities

Lead pre-opening front office setup, systems, and brand standards

Deliver consistently high guest satisfaction and service quality scores

Drive upselling initiatives to maximize room revenue and ancillary income

Manage productivity, staffing, and cost controls effectively

Coach, develop, and motivate front office teams to perform at their best

Partner closely with rooms, housekeeping, and revenue teams for seamless operations

Qualifications

Qualifications & experience

University degree or diploma in hospitality or a related field

Minimum 2 years' experience in a front office leadership role (pre-opening experience optional)

Proven track record of achieving excellent customer service scores

Strong commercial acumen with experience in cost and productivity management

Excellent problem-solving, administrative, and interpersonal skills

Demonstrated success in upselling and revenue-driving initiatives

Strong communication skills and the ability to lead in a dynamic environment

Other

Candidates must currently reside in Saudi Arabia and be legally eligible to work in the Kingdom.

Care connects us at Hyatt - we open doors, we welcome you and we care.

And we offer a great range of benefits, including:

Long term career growth opportunities

A motivated and connected team

12 complimentary nights (per year) in other Hyatt properties around the world as well as colleague rates and discounts

And a company that truly cares

Discover what's next. We look forward to hearing and learning from you.

ABOUT THE COMPANY

Hyatt was founded by Jay Pritzker in 1957 when he purchased the Hyatt House motel adjacent to the Los Angeles International Airport. Over the following decade, Jay Pritzker and his brother, Donald Pritzker, working together with other Pritzker family business interests, grew the company into a North American management and hotel ownership company, which became a public company in 1962. In 1968, Hyatt International was formed and subsequently became a separate public company. Hyatt Corporation and Hyatt International Corporation were taken private by the Pritzker family business interests in 1979 and 1982, respectively. On December 31, 2004, substantially all of the hospitality assets owned by Pritzker family business interests, including Hyatt Corporation and Hyatt International Corporation, were consolidated under a single entity, now Hyatt Hotels Corporation.

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