General Manager

Responsibilities

- Oversee daily operations of the business unit or organization.
- Ensure the creation and implementation of a strategy designed to grow the business.
- Coordinate the development of key performance goals for functions and direct reports to the CEO.
- Ensure the development of tactical programs to pursue targeted goals and objectives.
- Engage in key or targeted customer activities.
- Identify market trends, competitive opportunities, and potential risks to inform strategic decisions.
- Analyze financial data to make informed decisions and drive profitability.
- Identify cost-saving measures and revenue-generation opportunities.
- Build and maintain strong relationships with clients, customers, suppliers, and partners.
- Monitor and analyze key performance metrics to assess business performance.
- Prepare and present regular reports and updates to company board.
- Drive the growth of the E-Commerce business by enhancing customer experience, managing customer order fulfillment, technology, and infrastructural plans.
- Generate data-driven commercial insights and manage relationships with partners for the business.
- Analyze new market trends, business opportunities, and market segments in the global and local landscape.
- Develop long and short-term strategies and tactics for growth.
- Develop and implement the roadmap for the online store's functionality.
- Manage customer retention and loyalty programs.
- Manage the procurement and implementation of new technologies.
- Responsible for research and development of new online marketing strategies.
- Plan for e-marketing expenditures and develop a financial plan for maximizing resources and return on investment.
- Drive the sales performance of the e-commerce platform.
- Provide analysis and reporting on metrics such as sales, product performance, and offering code performance.
- Meet revenue and profit targets.
- Define e-commerce product pricing strategies.
- Communicate with suppliers (partners).
- Provide prompt, detailed, and accurate general status reports on goals, accounting, and lead management.
- Establish and maintain collaborative working relationships between team members

Requirements: