JOB DESCRIPTION / ROLE
Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 50 million customers, and built a platform for the region's best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.
About the team
Careem is expanding its super app offering in KSA with the launch of Careem DineOut - a Food & Beverage (F&B) discovery engine that helps customers discover the finest restaurants in the city. As the General Manager, you will be responsible for setting up the business from the ground up and scaling it across KSA. You will report to the Head of DineOut.
What you'll do
- Define a comprehensive go-to-market strategy based on your knowledge of the dining industry and customer/partner research.
- Build and manage teams across various commercial functions, including sales, account management, operations, growth, and marketing.
- Collaborate with supporting departments and teams outside your organization (including marketing, finance, legal, and central operations) to optimize strategy execution, daily operations, and processes.
- Develop, own, and drive the growth of the business in collaboration with the product teams.
- Recommend and pursue new growth opportunities by identifying gaps in our value proposition and users' needs; work with product and central business teams to deliver those opportunities.
REQUIREMENTS
What you'll need
- Have a passionate commitment to simplify and improving the lives of people
- Have a deep understanding of local trends and preferences
- Mission-driven sales person at heart who excels in building the right partnerships and best customer experiences
- Thrive in and navigate successfully through uncharted waters having previously partnered with a tech, consulting or a start-up company
- Have 7+ years of managerial experience, including building, coaching, and scaling teams to meet business needs.
- Comfortable managing a large P&L
- Excel in solving problems using clear, strategic and creative thinking, and want to put those skills to work
- Lead by thinking differently, seeking innovation, and always looking for ways to raise the bar
- Be an excellent communicator with any audience. Be comfortable managing teams across multiple cities (remotely).
- Arabic native speaker is a must.
What we'll provide you
We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
- Work and learn from great minds by joining a community of inspiring colleagues.
- Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
- Explore new opportunities to learn and grow every day.
- Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year.
- Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.
ABOUT THE COMPANY
We are a brand that aims to simplify people's lives by revolutionizing the transportation industry. A brand that strives to inspire everyone it interacts with, and supports every single person who dares to believe. #BeCareem
Careem is the MENA region's leading ride-hailing service and newest Tech Unicorn. With 30% monthly growth, we now operate in 50+ cities across 11 countries and host over 6 million users. With our recent Series D funding success, we are positioned on the cusp of significant scale and well on target to deliver our goal of creating one million jobs in the region by 2018.
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