Guest Service Agent

AccorHotels

Saudi Arabia

Posted on: 29 Nov 2024

JOB DESCRIPTION / ROLE

Employment: Full Time

Company Description

Banyan Tree AlUla is a tranquil desert retreat that sets the gold standard for luxury hotels in AlUla, Saudi Arabia. Located in one of the world's most exciting travel destinations, our 5-star hotel is deeply inspired by the magical surroundings of the Ashar Valley. Here, guests are enveloped in breathtaking vistas, from sweeping desert sands to towering sandstone cliffs and rugged rock formations.
Experience luxury living at this oasis, where each of our elegant tented villas whispers tales of Arabian opulence. Authentic, handcrafted antiques decorate every corner, high ceilings soar above, and canopy tents pay tribute to the land, seamlessly blending with the desert scenery.

Job Description:
- First impressions are everything! As a Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What is in it for you:
- Employee benefit card offering discounted rates at Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities,

What you will be doing:
- Greet, check in, respond to requests and settle accounts while providing exceptional service
- Take the initiative to add a personalized experience
- Proudly promote the hotel facilities, looking for opportunities to enhance a guest's stay through up-selling.

Requirements:
- Service-focused personality is essential
- Experience at Front Office Dept ( Work or Internship Program )
- Good English and Communication
- Fresh Graduate are welcome to apply.

ABOUT THE COMPANY

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

Advertise Here
INSTALL APP
×