JOB DESCRIPTION / ROLE
- In depth knowledge of desktop Computer Hardware
- Experience in Desktop Software installation, configuration, Printers setup
- Experience with PC data backup tools
- Experience in working will Call Center and Ticketing System
- Good communication and Problem solving skills
REQUIREMENTS
- Diploma in Computer Hardware or Information Technology
- Work Experience: 2 years minimum
- ITIL Certificate in a plus
- Experience in working will Call Center and Ticketing System
- Good communication and Problem solving skills
ABOUT THE COMPANY
Established in 1967, Midis Group, formerly MDS Holdings gave rise to MDS - Arabia Ltd.
Servicing emerging markets of the Middle East.
Providing professional and certified turnkey solutions for:
- Enterprise & Fault Tolerant Computer Solutions.
- Networking: LAN, WAN, Security, WLAN, …
- Structured Cabling Systems.
- S/W for Financial, Maintenance, Healthcare, etc..
- Site Preparation
- Electro-Mechanical systems (UPS, Precision A/C, Frequency Converters, Raised Floors, Chargers and Batteries, Fire Alarms , Fire Protection etc..).
- Power generation, Transmission and Distribution.
- Hospitality Systems (POS, access cards, etc…).
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