Company Description

The Movenpick Hotel Waad Al Shamal is a luxury 5-star hotel located in the stunning Northern Province of Saudi Arabia. Boasting a total of 243 rooms, guests can indulge in unparalleled comfort and opulence during their stay. The hotel offers a wide range of amenities, including five exquisite food and beverage venues, providing guests with a diverse culinary experience. For those in need of professional spaces, the hotel features 18 expansive meeting rooms, perfect for hosting conferences, workshops, or other corporate gatherings. Additionally, the hotel offers large banqueting facilities, making it an ideal venue for grand celebrations and events.

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

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Job Description

Reporting to the Executive Housekeeper, responsibilities and essential job functions include but are not limited to the following:

- Consistently offer professional, friendly and engaging service. The Housekeeping Coordinator will work closely with other housekeeping staff to ensure that the hotel provides exceptional service to all guest.
- Manages all Room Attendant and House Attendant assignments on a daily basis.
- Organizes, prioritizes and routes housekeeping staff in order to have our product guest ready by our established check-in time.
- Answers all department phone calls following Forbes, Leading Quality Assurance (LQA), and Fairmont Hotels & Resorts telephone etiquette. .
- Works closely with the room inspectors to update the hotel PMS system with the correct room status.
- Ensures constant follow up with the Front Desk to provide updates on room statuses and ensures all special request are completed.
- Communicates with heartist via radio to facilitate changes and modifications in work assignments and to fulfill guest needs.
- Ensures all daily reports are completed and ensures accuracy of the reports.
- Ensures all relevant information is passed on to either Housekeeping Department Leadership, or the appropriate individuals.
- Coordinates guest laundry delivery daily as needed.
- Ensuring the housekeeping office is clean and organized daily. Reports any supplies that are low to Housekeeping Department Leadership.