Housekeeping Supervisor

Company Description

Hadya Company is a real estate development and investment company focusing on creating an iconic experience with their customers in different industries such as real estate development, hospitality, facility management, operation, and maintenance services.

Our core competencies cover the full cycle of residential, hospitality, and commercial property development as well as facility management.

Job Description

• Supervision of housekeeping staff
  - Assign daily tasks and responsibilities to housekeeping team members.
  - Train, mentor, and monitor the performance of staff to maintain high standards.
  - Conduct regular inspections to ensure cleaning tasks are completed effectively.
• Operational management
  - Develop and update cleaning schedules for all areas.
  - Ensure sufficient stock of cleaning supplies and equipment; place orders as needed.
  - Coordinate with other departments to address special cleaning requirements or requests.
• Quality assurance
  - Inspect rooms, public areas, and facilities to ensure they meet cleanliness and hygiene standards.
  - Address and resolve complaints or concerns related to housekeeping services.
  - Implement corrective measures to improve cleaning processes and staff performance.
• Health and safety compliance
  - Ensure adherence to health and safety regulations and company policies.
  - Train staff on proper use of cleaning chemicals, equipment, and personal protective gear.
  - Report any maintenance issues, hazards, or accidents promptly.
• Team coordination
  - Schedule and monitor staff shifts to ensure adequate coverage.
  - Conduct regular team meetings to communicate goals and provide updates.
  - Foster a positive and motivated work environment for the housekeeping team.
• Record keeping and reporting
  - Maintain logs of cleaning activities, inventory, and staff performance.
  - Prepare reports for management on housekeeping operations and improvements.
  - Track and report lost and found items as per policy.

Qualifications

• High school diploma or equivalent; additional certification in hospitality management is a plus.
• Proven experience in housekeeping, with at least 1-3 years in a supervisory role.
• Strong leadership and team management skills.
• Attention to detail and ability to maintain high cleanliness standards.
• Excellent communication and interpersonal skills.
• Ability to prioritize tasks and work under pressure.
• Proficiency in using housekeeping software or systems is an advantage.