JOB DESCRIPTION / ROLE
POSITION OBJECTIVE
The position is responsible to support the training mission by taking advantage of changing skills and quality development initiatives in order to train the Food and Beverage teams according to F&B values, policies and procedures
Key Responsibilities
- Conduct a training need analysis with the help of Senior Trainer
- Ensure that a comprehensive and up-to-date F&B manual, as well as F&B policies & procedures and task breakdowns are available and that every restaurant receives a the updates.
- Coordinate that every new team member has absolved their training check list their second week of employment.
- Ensure that training attendance per team member is documented.
- Communicate and train on F&B standards and policies and procedures.
- Maximize employee productivity and morale within the brand and consistently maintain discipline within the F&B guidelines and local regulations.
REQUIREMENTS
Presentation and Management:
- To ensure new joiners will practice the correct brand standards and procedures to maximize sales potential
- Ensures high standard of products and merchandising and maintenance amongst all staff
- Effectively communicates any changes in standards and procedures to all members of the team
- Ensure that each member follow the brand standards and procedures Health & Safety
- Uses or wears personal protective equipment or clothing as required
- Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone
- Knows, understands and follows safe work practices and procedures
- Ensures restaurants have a health and safety program in place
- Takes responsibility to ensure that team members are made aware of any hazards and that proper training is completed and documented
- Conducts regular workplace inspections
- Enforces employee compliance in regard to the brand's health and safety policies and procedures
- Initiates performance counseling and takes disciplinary actions for non-compliance in matters related to health and safety
- Keeps the Area Manager, Operation Manager and General Manager informed on any conditions or practices that may pose a hazard to employees
- Makes recommendations for improvement to the brand's health and safety practices and program
ABOUT THE COMPANY
The Apparel Group is a global fashion and lifestyle brand conglomerate residing on the crossroads of a modern economy - Dubai, UAE. The mercurial growth in the last 17 years has been by acquiring a host of world class fashion labels from around the world - Nine West, Tommy Hilfiger, Kenneth Cole, Aldo & Tim Hortons just to name a few.
Today the group caters to thousands of eager shoppers through its over 1530 stores, 75 International brands and employing 12,000 multi cultural staff in over 4 continents. Apparel believes in turning dreams in to reality and we give everyone - our customers, our stakeholders, our employees - an equal opportunity to do so.
Apparel group has carved its strong presence not only in the UAE, Kuwait, Qatar, Bahrain, Oman, and Saudi Arabia but opened thriving gateways to market in India, South Africa, Poland, Singapore, Jordan, Indonesia, Thailand and Malaysia. Additionally, clear strategies are in place to enter emerging markets such as Hungary, Pakistan, Egypt and Philippines.
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