In-Store VM Associate

Chalhoub Group

Jeddah, Saudi Arabia

Posted on: 7 May 2024

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Employment: Full Time


For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.

To keep the innovation journey going, the Group has set up "The Greenhouse", which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

What you'll be doing

- Implement high quality in-store VM presentations through seasonal event calendar and brand guidelines
- Build strong relations with store staff so that they can help maintain display
- Measure the impact of merchandising action plans and issue weekly report to VM team with photographs, comments and measurements of sales impact
- Follow and implement brand seasonal VM guidelines
- Attend Brand training events and workshops
- Support the management of internal brand events
- Install window and in store animations, design events and campaigns in line with the global marketing and event calendars
- Stay up to date with all snags and fixes needed and liaise closely with maintenance teams to ensure resolution
- Review the merchandising plan linked to launches
- Prepare and/or adapt the window displays
- Communicate the merchandising guidelines to the store staff and follow-up on installation
- Ensure merchandising levels in the store are met as per the Brand's guidelines
- Ensure maximum shelf visibility
- Report back to back-office VM team on the performance of the ranges and categories
- Implement new store concept whenever needed
- Define the proper shelf merchandising of the products
- Communicate with back-office VM team on out of stock situations


What you'll need to succeed

- High school or bachelor's degree
- minimum of 4 years of experience
- Previous experience in Retail - Preferably in Fashion
- English Language

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.


The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.

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