• Proficient with day-to-day operations of Nutanix solutions, and knowledgeable in external networking solutions from major switching vendors.
• Possesses relevant domain expertise in areas relevant to organizational needs.
• Demonstrates advanced problem solving and root cause analysis skills.
• Able to instruct and perform TOI (transfer of information) to employees or train larger.
• Possesses presentation and public speaking skills.
• Understands and applies Nutanix best practices and engineering problem-solving skills to present options that target customer use cases.
• Consistently follows methodology to create solutions that achieve a specific business outcome.
• Handle operational escalations for Nutanix and manage ticketing efficiently.
• Establishes relationship with direct customer technical counterparts, and first- or second-line customer management.
• Able to document and operationalize Nutanix environment.
• Develops standards on deploying/maintaining Virtual Machines (VMs).
• Works to establish Nutanix patching patterns.
• Ensures compliance on Nutanix systems.
• Prepares weekly progress reports using established engagement procedures.
• Keeps management informed about any operational changes.
• Well-versed in the Nutanix product line.
• Engages with the customer environment to provide solution recommendations as that environment evolves.

Requirements: