JOB DESCRIPTION / ROLE
Company Description
The Movenpick Hotel Waad Al Shamal is a luxury 5-star hotel located in the stunning Northern Province of Saudi Arabia. Boasting a total of 243 rooms, guests can indulge in unparalleled comfort and opulence during their stay. The hotel offers a wide range of amenities, including five exquisite food and beverage venues, providing guests with a diverse culinary experience. For those in need of professional spaces, the hotel features 18 expansive meeting rooms, perfect for hosting conferences, workshops, or other corporate gatherings. Additionally, the hotel offers large banqueting facilities, making it an ideal venue for grand celebrations and events.
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
Job Description
• Provide day-to-day support for all internal hotel IT & AV systems and users.
• Record all issues that arise and report to the IT Manager any issues that need further attention.
• Manage and maintain IT Inventory
• Recommend system improvements to the IT Manager
• Respond to any Guest-related IT requirements immediately in a very polite and welcoming manner.
• Coordinate with vendors and suppliers.
• Sound knowledge in hotel IT telecommunication & AV operation.
• Willing to learn new technologies and update knowledge.
REQUIREMENTS
Qualifications
Job Requirements:
• Previous IT experience, preferably in the hotel, leisure, and/or service sector
• Experience with Microsoft Servers and clients mandotory/ Linux server/ VMware/ SAN Storage/ cloud backup and local Backup.
• Experience with Network switches, Wi-Fi access points, HSIA, and troubleshooting is an added advantage (Basic Network troubleshooting knowledge is mandatory)
• Experience with hotel applications, such as Oracle Opera and Micros/Infrasys, KOT printers and receipt printers, IPTV, Avaya IP, and analog Telephony PABX knowledge preferred.
• Excellent organizational and interpersonal skills.
Additional Information
What is in it for you:
• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies\
• Opportunity to develop your talent and grow within your property and across the world!
ABOUT THE COMPANY
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
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