The role holder is responsible to lead and manage the establishment of the strategic, operational, and technical decision-making processes required to ensure that IT services are aligned with the organization’s priorities and risk appetite.

Strategic
• Contribute to the formulation of SGS’s Information Technology strategy.
• Ensure alignment of IT Governance Section’s efforts in implementing SGS’s Information Technology strategy
• Develop and monitor IT Governance policies and procedures in collaboration with the other IT sections and in line with the IT strategy.

Operational
• Function as the single point of contact for IT management for key elements such as enterprise IT policy governance, enterprise IT strategy, and IT risk acceptance.
• Ensure visibility, escalation, and management of IT risks inherent in the delivery of technology services.
• Monitor key performance and key risk indicators and escalate breaches of triggers or limits.
• People Management
• Provide professional development support and perform periodic performance reviews for direct subordinates based on SGS’s Performance Management System.
• Support in the development of workforce plans for the Information Technology Department and work with the Human Resources Function on succession planning for key positions in the IT Governance Section.
• Work with the Human Resources Function to provide employees within IT Governance Section with the required competencies through appropriate and blended learning.