JOB DESCRIPTION / ROLE
Company Description
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfill yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
Hospitality is a work of heart. Join us and become a Heartist®.
Job Description
IT Supervisor Responsibilities:
- Analyzing existing computer systems and making recommendations for upgrades and improvements.
- Developing and overseeing the installation of systems, which include software and hardware.
- Performing tests and troubleshooting, as well as quality assurance.
- Implementing safety procedures and data recovery plans.
- Recruiting, training, and evaluating staff members.
- Developing user manuals, as well as policies, procedures, and safety protocols.
- Collaborating with other departments and professionals in the development of IT systems.
- Ensuring all installations, maintenance, and upgrades are carried out on schedule and to client specifications.
- Delegating tasks and developing budgets and work schedules.
- Staying up-to-date with field advancements and ensuring the team receives refresher training as well.
Qualifications
- Degree in computer science, IT or similar.
- An associate's degree may be acceptable.
- Degree or completed courses in business administration would be advantageous.
- Relevant certification may be required.
- Practical experience installing and maintaining systems is recommended.
- Strong written and verbal communication skills.
- Excellent interpersonal and leadership skills.
Additional Information
- Experience is an asset.
- Prior experience working with Opera or a related system.
- Strong interpersonal and problem-solving abilities.
- Fluency in English, additional languages are a plus.
ABOUT THE COMPANY
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
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