IT Technical Support Specialist

KAFAAT Recruitment

Khobar, Saudi Arabia

Posted on: 28 May 2024

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JOB DESCRIPTION / ROLE

Employment: Full Time

Job duties

• Diagnose computer problems to solve any technical issues.
• Carryout software installation for Rigs computers to ensure maximum access.
• Provide user support for the company Rigs and perform unscheduled visits when needed.
• Monitor and follow up IT hardware maintenance to troubleshoot all technology issues.
• Ensure all IT Service Desk filing system is up-to-date and properly documented to provide consistency within the IT department
• Ensure that each workstation has a computer, monitor, keyboard, mouse, IP Phone to ensure technology is accessible.
• Use control forms to monitor and Log IT equipment movements.
• Follow up and arrange writing off junk and obsolete IT equipment to maintain current and accurate inventory of technology hardware, software and resources.
• Ensure that the IT storeroom is clean and tidy at all times
• Monitor and maintain agreed levels of IT stock items (toners, CD’s etc.)
• Monitor, replace and install printers’ toners / drums.
• Mount and connect the new hardware (IP phone, Printers, screen, CPU, etc.).
• Prepare and configure the company on Loan equipment according to IT Policy.
• Follow the company Safety Management System Procedures & Instructions.
• Use Control forms (Assets Transfer) to monitor and log IT equipment movement for the company rigs hardware.
• Conduct other duties and responsibilities within the scope of this job description as required

REQUIREMENTS

Experience and skills required for the job

• One years’ experience in the same field 1
• 2 Saudi nationality

ABOUT THE COMPANY

KAFAAT Recruitment offers executive search and consulting expertise aligning with our clients’ growing demand for talented human resources. Through talent search, identification, selection and referrals, KAFAAT Recruitment helps to recruit top executives for your enterprise and offers complete solutions for defining and recruiting emerging new roles in the marketplace to all industries, including Industrial, Financial Services, Consumer & Retail, Energy, Life Sciences & Healthcare, Technology Digital Media & Telecommunications, Board Search, Non Profit & Government and Human Resources.

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