JOB DESCRIPTION / ROLE
Company Description
Established in 2000 in Turkey, Rixos pioneers the 'ALL Inclusive, ALL Exclusive' concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities.
Billed as 'the first luxurious integrated resort in Jeddah', Rixos Obhur Jeddah will meet the increasing demand for luxurious hospitality paired with high-quality leisure activities in the area. The resort will host guests in 250 residential units, including 176 rooms and 74 villas, as well as a fine-dining restaurant, two specialty beach restaurants and a lounge bar. Among its many highlights will be an exclusive private beach. Other amenities are to include a central ballroom for events, meeting rooms, a fitness center, a spa, kids and teens clubs, and several swimming pools. All of this will be set amid green landscaping, golden beaches and a port.
Job Description
- Training of in-house departmental Technical Trainers, selecting of those to cover every required field.
- Conducts, co-ordinates and supervises all kinds of internal technical training and courses of the Department Heads and supervisors.
- Ensures that departmental training schedules are established every six months in advance.
- Co-ordinates training activities with regional or corporate Training departments.
- Conducts General Training topics and ensures that all new employees are taken care of within the Work Supporter System (always in co-ordination with the Director of Human Resources).
- Ensures the general orientation during the introduction of new employees.
- Provides support and supervises the activities of the departmental mentor and checks regularly the proper introduction of new employees
- Executes all carpentering and associated work to the highest professional standards for the whole complex
- Compilation and updating of the requisite technical training manuals and tools per field, in collaboration with in-house specialists.
- Updating of personal training history files of all employees in co-ordination with the Director of Human Resources.
- Is familiar with Training Guidelines and Human Resources Policy issued by the Corporate head office and ensures that they are applied accordingly.
- Helps in coordinating and supports yearly performance evaluations for supervisory staff together with the Director of Human Resources.
- Orders and organizes distribution of Training Certificates.
- Ongoing information of arising problems or conflicts within the departments on a confidential basis.
- Evaluates customer needs from feed back of the guest questionnaires and compiles relevant measures for correction or improvement.
- Compiles course/training requirements.
- Compiles and establishes course/training control instruments.
- Compiles hotel inspection reports, on the job observance.
- Ensures proper course material and up-dated job descriptions for in-house departmental trainers are available for all departments. Continuously adapts them with relevant supervisors to their operational requirements.
- Counseling of supervisors/employees in training matters (How to Train, etc.).
- Establishes monthly reports according to Hotel's/regional office requirements.
- Maintains a monthly overview of course breakdown and attendance.
- Co-ordinates up-dating of personal files of employees together with the HR.
Requirements:
- Previous experience of leadership in the area of L&D.- Degree in Human Resources Management / Hotel Management
- Knowledge of luxury hotel standards
- Strong oral and written communication skills
- Ability to work effectively in a team environment and take initiative
- Proficient in MS Excel, Word, & PowerPoint
- Excellent interpersonal and communication skills; a team player
Additional Information
What we offer....
- An innovative and fast-growing international group, committed not only to building new hotels, but to creating a global brand.
- The opportunity to challenge the norm and work in a creative and rewarding environment.
- Member of a team that is passionate about creating great hotel experiences and building a portfolio of brands.
- Great discounts on the entire Ennismore family.
- Many opportunities to progress and change as part of a global family of brands.
- Regular team meetings, from our team cups to our annual parties (quite special!): we know how to have fun!
An annual calendar of diversity and inclusion events that gives you opportunities to learn, celebrate, and make a positive impact. opportunities to progress and grow in a diverse and global family of brands.
ABOUT THE COMPANY
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
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