Operations Manager - Pinkberry

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JOB DESCRIPTION / ROLE

Employment: Full Time

Operations Manager - Pinkberry - Riyadh, KSA CP

With more than 75 brands and stores across Kuwait, UAE, Saudi Arabia, Qatar, Egypt, Bahrain, Oman, Jordan, Lebanon and Morocco our store operations management teams may travel thousands of miles each month, carry several different currencies, change time zones day in day out and thrive on the challenges that such a widespread remit provides them.

Working as an Operations Manager for Alshaya gives you the opportunity to work with a dynamic, performance-focused team in a region where the retail industry is thriving. In recent years there has been a strategic plan of growth; new stores in existing markets, existing brands to new markets and new brands to existing markets. And the plan continues.

You will be responsible for achieving all business plan targets, actively contributing to new store openings and identifying opportunities for employee and business development across a region - a region which may include multiple countries. You will be accountable for all store employee development, and responsible for visual merchandising in assigned stores.

Other responsibilities include:
* Leading store teams to achieve sales and targets
* Maximising performance management, coaching, and identifying development opportunities
* Monitoring brand performance and implement corrective action
* Ensuring internal and external communication is met with key stakeholders.

About the Brand:
Pinkberry offers a tangy, refreshing taste and is a healthy guilt free treat, made with real nonfat milk and real nonfat yoghurt containing calcium, protein, vitamins and minerals and packed with live and active yoghurt cultures. Our friendly, energetic and animated staff are proud to provide each customer with the full Pinkberry experience.

REQUIREMENTS

Due to the unique challenges of this market, only bilingual candidates (English & Arabic languages) can be considered.

ABOUT THE COMPANY

As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.

Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.

Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.

From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.

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