JOB DESCRIPTION / ROLE
- Visiting different stores, showrooms and other establishments.
- Purchasing a specific product or type of product when required.
- Evaluating and documenting your shopping experience.
- Writing and filing reports on the overall shopping experience.
REQUIREMENTS
- The mystery shoppers must have excellent English writing skills and good observation and analytical skills.
- This would be the basic requirement for this job, for it usually deals with people. One must be at least 18 years old and no past experience/ training is required.
- As long as you can speak and can mutually exchange information and ideas, you can be a mystery shopper.
ABOUT THE COMPANY
At CustomeX, the Customer Experience is everything.
Your customers are your most important asset, and measuring and improving their experience is vital. One of the tools in improving that experience is assessing your employee\'s performance, and that is where Customex comes in.
CustomeX offers your organisation innovative methods and strategies for creating the very best client experiences. We measure performance and client experience, and then give you the means to improve.
Our company was founded in 2011 by a group of like-minded Middle Eastern professionals who share a passion for improving customer experience standards. Since then, we have helped a range of companies find ways to enhance their services and increase customer satisfaction, delight and loyalty.
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