Quality Control Engineer

Job purpose

Improving product quality during the manufacturing process. Managing quality systems, validating new or existing products, addressing non-conformities, and overseeing design specifications. Reducing customer complaints, examining rework percentages, and supporting continuous improvement initiatives. Ensuring compliance with regulations and coordinating with different departments to simplify manufacturing processes and maintain high quality.

Key accountability areas

Quality management system (QMS) documentation:
Develop and update procedures and formats for quality control (QC).
Establish and oversee ISO documentation, including creating corrective action reports (CAR) and continual improvement records.

Calibration activities:
Coordinate external calibration processes, instrument dispatch, and reception.
Perform internal calibration, supervising instrument calibration and preparing corresponding reports.

Audit and compliance:
Carry out both internal and external audits to verify compliance with ISO standards.

Inspection and testing planning:
Create and maintain inspection and test plans (ITP).
Plan and coordinate the inspection and testing process.

Reporting and documentation:
Produce test reports for inspected items.
Initiate non-conformance reports (NCR) and diligently follow up until resolution.

Customer interaction and finalization:
Engage in factory acceptance tests (FAT) alongside third-party inspection (TPI) or customer representatives.
Address and resolve comments provided by TPI or customer, ensuring timely closure.

Role accountability

HR proficiency:
Training of subordinates and forming a team to get the work done effectively.
Provide leadership, coaching, and direction to subordinates in all aspects of their work.
Delegate subordinates in each respective assignment.
Ensure fair distribution of tasks to maintain morale and motivation of subordinates.

Delivery:
Perform the planned activities to meet the operational and development targets as per delivery schedules.
Utilize resources effectively to achieve objectives within efficient cost and time.
Provide a periodic report detailing the deviation and execution of planned tasks.

Problem-solving:
Resolve any related problems that arise and escalate any complex operational issues.

Business process improvements:
Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.

Compliance:
Comply with related policies, procedures, and work instructions.

Health, safety and environment:
Ensure compliance with relevant safety, quality, and environmental management procedures and controls within defined areas of work activity to guarantee safety, legislative compliance, and delivery of high-quality products and services.

Academic qualification

Bachelor degree in electrical engineering

Work experience

5 to 10 years

Technical / functional competencies

• Quality compliance
• Quality metrics
• Quality tools and techniques