Quality Coordinator

Group overview

Headquartered in Riyadh, Saudi Arabia, we operate construction and manufacturing businesses, design & development centers and a host of facilities in the Middle East and other countries.

alfanar is involved in:

• Electrical, electromechanical and civil engineering construction
• Manufacturing and marketing electrical construction products
• Allied engineering services

Our main divisions:

• alfanar electric
• alfanar construction
• alfanar building systems

alfanar electric

alfanar electric is the industrial arm of alfanar, manufacturing a variety of low, medium and high voltage electrical construction products.

alfanar electric operates industries in:

• Riyadh and Jubail, Saudi Arabia
• Dubai, UAE
• London, UK

alfanar has a development and engineering center in Chennai, India.

Industrial complex, Riyadh

The center of alfanar’s industrial activities is alfanar Industrial Complex situated in the Third Industrial Zone on Al-Kharj Road, Riyadh.

Spread across 700,000 square meters, the complex houses alfanar’s facilities.

The complex has a comprehensive infrastructure including a data and communication center as well as a commercial zone.

Job purpose

To support the handling and tracking of Non-Conformance Reports (NCRs) by entering data, updating records, and coordinating with relevant teams to ensure proper documentation and timely follow-up in line with quality procedures.

Key accountability areas

NCR coordination

• Receive and log all incoming NCRs in the designated tracking system.
• Review NCR entries for completeness and accuracy before submission.
• Route NCRs to appropriate departments or personnel for investigation and follow-up.
• Monitor the status of open NCRs and follow up to support timely resolution.
• Assist in confirming that resolution steps and documentation are complete prior to closure.

Documentation and data management

• Maintain accurate and up-to-date records of all NCRs, including status, actions taken, and closure details.
• Upload supporting documents and ensure consistent filing of investigation reports, approvals, and corrective actions.
• Update logs and systems promptly to reflect changes in NCR status or ownership.
• Retrieve documentation as needed to support internal and external audits.

Reporting and communication

• Prepare summary reports and dashboards on NCR volumes, status, and trends for internal stakeholders.
• Communicate with responsible teams to gather missing information or clarify discrepancies.
• Escalate delayed or recurring issues to the Quality Manager as appropriate.

Role accountability

HR proficiency:

• Ability to obtain updated soft and technical skills related to the job.
• To have a vision and a plan for the career path and how to achieve it.

Delivery:

• Perform the planned activities to meet the operational and development targets as per delivery schedules.
• Utilize resources effectively to achieve objectives within efficient cost and time.
• Provide a periodic report formatted by detailing the deviation and execution of planned tasks.

Problem-solving:

• Solve any related problems that arise and escalate any complex operational issues.

Quality:

• Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.

Business process improvements:

• Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.

Compliance:

• Comply with related policy and procedures and work instructions.

Health, safety, and environment:

• Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.

Academic qualification

Diploma degree in electrical institute or any relevant field.

Work experience

10-15 years

5 to 10 years

Technical / functional competencies

• Safety
• Quality control
• Total quality management