An exciting opportunity to be a part of our facilities management business to manage a panel of services for a flagship building in KSA with high standards.

The Front of House position is a customer-oriented role which requires a friendly, pro-active and can do attitude where the needs of the customer are treated as paramount. You will be responsible for the end-to-end care of all staff and visitor on site Also, you will be responsible and accountable for all activities within their remit and should highlight or escalate any concerns which may impact the client’s reputation.

This is an exciting opportunity for any candidate who will be representing Macro, delivering business first-class service to support complex, multi-disciplined site and the requirements of the client.

Main Responsibilities:

Monitoring all areas and deep check that previous issues have been dealt with or closed off satisfactorily.

Performing routine inventory duties including monitoring and maintaining current inventory levels

Reception cover including greeting of all guests and VIP visitors to reception.

Handling corporate events by assisting with set up of venue and provide assistance to meet requirements.

Ensuring that the look and feel of the reception area is maintained to a high standard.

Ensuring that calls are answered in a professional and timely manner and that all inquiries are dealt with in accordance with service standards and response times.

Demonstrating attention to detail and ownership of the processes relating to the areas of responsibility.

Assisting with clients reports as required.

Client Focus (Deliver to the client what we promise).

Responsible for delivering superior customer service and develop key tenant stakeholder engagement by providing effective and timely communications to our tenants, stakeholders and client.

Carrying out other reasonable duties as may be required by the line manager.