Receptionist

JOB DESCRIPTION / ROLE

Job Type: Full Time
Job Location: Riyadh, Saudi Arabia
Nationality: Any Nationality
Salary: Not Specified
Gender: Not Specified
Arabic Fluency: Not Specified
Job Function: Administration & Secretarial
Company Industry: Travel, Hotel & Tourism

Company description

Mövenpick Hotel & Residences Riyadh

Job description

We are seeking a professional and friendly receptionist to join our team in Mövenpick Hotel & Residences Riyadh, Saudi Arabia. As the first point of contact for our organization, you will play a crucial role in creating a positive and welcoming environment for our guests, clients, and colleagues. The ideal candidate will be detail-oriented, guest-focused, and highly organized, with the ability to handle multiple tasks efficiently.

Responsibilities:

  • Greet and welcome visitors, guests, and clients in a professional and friendly manner
  • Manage the front desk area, ensuring it remains tidy and presentable at all times
  • Handle incoming phone calls, emails, and other communications, directing them to appropriate departments or individuals
  • Schedule appointments and maintain calendars for executives and meeting rooms
  • Assist with check-in and check-out procedures for guests
  • Manage visitor logs and issue visitor badges as required
  • Provide general administrative support, including data entry, filing, and document preparation
  • Coordinate mail and package deliveries, ensuring proper distribution
  • Assist with basic office management tasks, such as ordering supplies and maintaining inventory
  • Support other departments with various administrative tasks as needed
  • Ensure the security and confidentiality of guest and company information
  • Stay informed about company events, staff movements, and other relevant information to provide accurate assistance to visitors and callers
  • Qualifications

    Education: High school diploma or bachelor's required; diploma in hospitality or tourism preferred.

    Experience: 1-2 years in hotel front desk or guest services preferred.

    Technical skills: Familiar with hotel PMS (Opera, Oracle), MS Office; fast typing in English and Arabic.

    Languages: Fluent Arabic, proficient English.

    Soft skills:

  • Excellent communication and interpersonal abilities.
  • Professional appearance and hospitality demeanor.
  • Strong problem-solving and multitasking under pressure.
  • Attention to detail and organizational skills.
  • Flexibility with shift schedules (including weekends and holidays).
  • ABOUT THE COMPANY

    A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

    We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

    From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

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