Start Up Business - Facilities Management

Our client is a high net worth individual from Saudi Arabia who seeks to recruit a Resort Operations Manager in Darayah, Riyadh, Saudi Arabia for a boutique resort development comprising a farm style country home style project that is targeted for those in Riyadh as a weekend escape. The development comprises 25 units and each unit sits on 500 m land with a 100m built up structure. This role is responsible to manage a small facilities management and maintenance team and is essentially responsible for management of budgets, staff management and procurement of supplies and responding to customer needs.

Reporting to the Resort Owner, this role is responsible for the following:
- Managing all segments of the resort including lodging, housekeeping, landscaping and facilities management.
- Development, leadership and management of a facilities management and maintenance team to ensure project objectives are met.
- Project reporting to the Owner.
- Client liaison including complaint / dispute resolution.
- Management of employees, finances, customer service, promotions, and quality control.
- Appointing third party contractors such as painting and plumbing.
- Oversee product stocking, accounting, and marketing efforts at the resort.
- Conduct room, kitchen, and grounds inspections to make sure that they are all up to code.
- Hiring, training, and scheduling new staff members.