JOB DESCRIPTION / ROLE
Company Description
Accor has more than 300,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and our integrated ecosystem of leading brands, personalized services, and expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
Job Description
Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly, and engaging service
- Manage demand, forecasting, and inventory as it relates to driving revenue opportunity for the hotel
- Maximize room revenues through a thorough understanding of all booking channels, managing inventory and rate accordingly
- Monitor transient and group booking pace in order to determine pricing and availability controls for all reservation distribution sources
- Monitor key indicators of hotel performance and third-party intelligence sources to identify revenue opportunities
- Liaise with Reservations, Front Office, and Sales to ensure the highest level of guest service is maintained while maximizing profit
- Ensure accurate and timely preparation of analytical reports
- Play an active role in the strategic plan, marketing plan, and budgeting processes
- Stay current with industry changes and how it may impact demand
- Prepare and present weekly analytical reports
- Follow departmental policies and procedures
- Follow all safety policies
- Other duties as assigned
Qualifications
- Bachelor's degree in a related field (Accounting/Finance/Economics/Statistics)
- Experience in brand hotels
- Strong knowledge in Opera PMS and other related systems, as well as Revenue Management
- Excellent command of English; additional language is an advantage
- Strong reporting and analytical skills
- Good analytical and numeric skills
- High level of organization and time management skills
- Working understanding of Revenue Management principles
Additional Information
- Multi-tasking
- Data entry
- Computer skills
- Flexibility
- Organization
- Attention to detail
- Communication
ABOUT THE COMPANY
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
