Sales Coordinator

Company Description

Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.

Job Description

We are seeking a detail-oriented and efficient Sales Coordinator to join our dynamic team in Jeddah, Saudi Arabia. As a Sales Coordinator, you will play a crucial role in supporting our sales team, coordinating various sales activities, and ensuring smooth communication between departments and clients.

• Assist the sales team in achieving monthly targets by providing administrative support and coordinating sales activities
• Manage and schedule site inspections for potential clients, ensuring all necessary arrangements are made
• Handle customer inquiries via phone, email, and in person, providing timely and accurate information
• Prepare and send out quotations to clients, following up on leads to support conversion rates
• Collaborate with other departments to ensure efficient handling of sales, marketing, and event-related tasks
• Develop and maintain organized filing systems for sales records and reports
• Prepare function sheets and coordinate pre-conference and post-event activities
• Conduct regular walk-throughs and site inspections to maintain familiarity with hotel facilities and operational standards
• Assist in creating and updating sales support materials for the sales team
• Monitor and report on sales activities, preparing regular reports for management
• Ensure adherence to company policies, laws, and regulations in all sales-related activities

Qualifications

• Proven experience (2+ years) as a Sales Coordinator, Banqueting Coordinator, or in a similar administrative role within the hotel industry
• Bachelor's degree in Hotel Management, Business Administration, Marketing, or a related field (preferred)
• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively
• Excellent communication skills, both written and verbal, with fluency in English
• Proficiency in Microsoft Office Suite, particularly Excel, and ability to learn new systems quickly
• Experience with Customer Relationship Management (CRM) software
• Knowledge of Opera property management system (essential)
• Demonstrated ability to work efficiently, meet deadlines, and maintain attention to detail
• Strong customer service orientation with a professional and collaborative approach
• Adaptability to changing priorities and ability to work well under pressure
• Familiarity with the hotel industry and its operational standards
• Ability to work cohesively in a team environment while also being self-motivated

Additional Information

Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.