JOB DESCRIPTION / ROLE
Established in 2000 in Turkey, Rixos pioneers the 'ALL Inclusive, ALL Exclusive' concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities.
Billed as 'the first luxurious integrated resort in Jeddah', Rixos Obhur Jeddah will meet the increasing demand for luxurious hospitality paired with high-quality leisure activities in the area. The resort will host guests in 247 residential units, including 174 rooms and 73 villas, as well as a fine-dining restaurant, two specialty beach restaurants and a lounge bar. Among its many highlights will be an exclusive private beach. Other amenities are to include a central ballroom for events, meeting rooms, a fitness center, a spa, kids and teens clubs, and several swimming pools. All of this will be set amid green landscaping, golden beaches and a port.
Job Description
- Prior to preparing an offer, ensure that all necessary information about the event is obtained either from account manager or client direct.
- Prepares offer letters according to guest requirements and availability according to company standards and selling strategy.
- Follows up on offers sent promptly and systematically and within establish parameters, negotiate rates and amend offer sent, taking all necessary actions to secure the business.
- Maintains generating accounts through various sales activities (face to face sales calls, telephone calls, sight inspections, entertainment) jointly with Accounts Manager.
- Maximizes up selling opportunities by proposing additional events and activities suitable and complimenting to the MICE booking.
- Communicate the final details of all confirmed bookings to the Sales Manager - for the contract to be prepared.
- Obtain client's signature on Booking Contract in a prompt and timely fashion.
- Maintains and updates the Sales & Catering as per company standards.
- Obtains client feedback after each event verbally and through Thank You letter and Guest Questionnaire and communicate the same with all concerned.
- Ensures that the response to any business request is actions within 24 working hours.
- Ensures that availability is checked with sister Hotels and alternative venues are recommended prior to regretting any booking.
- Maintains close communication with the Sales Team in the negotiation process of their bookings.
- Performs all duties & responsibilities in a timely & efficient manner in accordance with established hotel policies to achieve position objectives.
- Handles incoming calls and ensures messages are taken and details are forwarded to the person concerned.
- Attends departmental & communication meeting as requested by Director of Sales.
- Attends major events in hotel & city as requested by Department Head.
- Ensures that selling strategies are adhered to during negotiations and maximizes up selling opportunities whenever possible.
- Ensures comprehensive and up to date knowledge of properties' unique selling points, features, amenities, services and policies with special emphasis on Conference Banqueting facilities.
Requirements:
- Bachelor's degree in business administration, hospitality management, or related field preferred.- Minimum 2-3 years of experience in sales.
- Communication Skills.
ABOUT THE COMPANY
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
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