Sales Supervisor

Inspire | Exhilarate | Delight

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality - bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse - the Group's innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.

Sustainability is at the core of the Group's strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women's Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What you'll be doing

As Sales Supervisor, you will lead the team in delivering a premium, consultative customer journey that reflects Dyson's innovation-led luxury positioning. You will champion technology-driven, demo-led selling to bring products to life, drive commercial performance through compelling storytelling, and ensure flawless in-store execution and operational excellence. Acting as the key bridge between retail teams and management, you will uphold brand standards, elevate service quality, and consistently exceed sales targets.

Responsibilities:

• Accountability of sell out target regional level
• Build and maintain retailer store manager relationships
• Direct responsibility of top 5 stores in the assigned region
• Cascade and distribute monthly sales target by POS per day and report to management
• Support in-store marketing activations are properly conducted and submit the execution reports
• Monitor market conditions and competitors' products, prices, and sales
• Ensure merchandising guidelines have been met for stores and coordinate with Dyson retail team any fixture installation or new product rollout
• Coordinate with internal and external stakeholders for products and skills trainings
• Ensure in store stock in appropriate level in the assigned region
• Engage Experts team with Chalhoub initiatives and development programs

What you'll need to succeed

• Strong management skills - able to plan, organize, and oversee tasks and teams to ensure successful execution of objectives
• Excellent communication skills - clear, confident, and effective communicator across different audiences and organizational levels
• Fluent in English - advanced proficiency in spoken and written English
• Proven leadership ability - demonstrates strong leadership qualities, guiding teams with vision, motivation, and accountability
• Electronics experience

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognize the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We invite all applicants to apply

It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.