Sales Supervisor

Inspire | Exhilarate | Delight

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewelry, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality - bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse - the group's innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalyzed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the group the Great Place to Work certification in several markets.

Sustainability is at the core of the group's strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women's Empowerment Principles, and to have pledged to reach net zero by 2040.

What you'll be doing

Part of the Saudi sales team, the sales supervisor role is responsible for developing business across retail stores and duty paid stores in the central region. The role requires managing a team of beauty advisors and managing the day-to-day sell-out at the assigned stores.

1. Drive sell-out and build up strong market share
   - Be the driving force in increasing the sales performance of brands sell-out.
   - Execute strategies and plans in line with the local deployment to ensure sales and market share targets are met.
   - Achieve monthly sell-out and market share targets.
   - Full responsibility of store fundamentals (visibility, availability/ordering, aging stocks, inventory rotation, etc.).
   - Build strong business relationships with store managers and staff.
2. Manage, lead, coach and motivate beauty advisors
   - Manage and lead a team of beauty advisors across retail and duty paid stores.
   - Ability to coach, train, motivate, support and maximize output of the beauty advisors.
   - Track the individual performance of each beauty advisor in a constructive manner.
   - Ensure the team of beauty advisors fulfills their key responsibilities and achieves their targets.
3. Communication and analytics
   - Report field activities, beauty advisors and product performance as well as competition activities.
   - Ability to identify and communicate the required plans needed to deliver the targets.
   - Ability to prepare presentations and conduct business reviews and analysis.
   - Good analytical skills and use of data in the day-to-day operation.
   - Good communication skills (English and Arabic) with growth mindset.

What you'll need to succeed

• Strong communication in both Arabic and English (written and verbal), presentation and organizational skills
• High selling skills
• Strong retail/business/commercial sense
• Beauty industry affinity and knowledge
• Proactive attitude
• Flexibility
• Detailed and factual
• Team player
• Proficient computer skills necessary - Microsoft Office (Word, Excel, PowerPoint, Outlook)

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our group offers diverse career paths for those who are extraordinary, every day.

We recognize the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We invite all applicants to apply

It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.