JOB DESCRIPTION / ROLE
Job Description
- Consistently offer professional, engaging and proactive guest service while supporting fellow colleagues
- Regularly patrol all areas and buildings.
- Manage presence of trespassers and unauthorized persons found on property.
- Conduct security and baggage checks as required.
- Monitor CCTV cameras and take all necessary actions to secure guests, colleagues.
- Monitor and report any vehicle infractions occurring on the property including parking, speeding, dangerous driving, etc.
- Promptly respond to any activated fire prevention devices, investigate causes and report findings.
- Respond to guest and staff concerns, including first aid and casualty care in a prompt, caring and helpful manner.
- Develop and maintain close and effective working relationships with all supporting departments.
- Complete daily log of shift activities and provide appropriate sections to departments within the hotel for follow-up.
- Follow and ensure compliance with all corporate, hotel and departmental policies and procedures.
- Participate in hotel committees.
- Perform any other duties, tasks, and assignments within your department as required.
Requirements:
- Knowledge of legal guidelines for area security, public safety, and Saudi Arabian regulations- Excellent observation skills and attention to detail
- Strong communication and interpersonal skills
- Proficiency in operating security equipment and surveillance systems
- Willingness to work flexible hours, including nights, weekends, and holidays
- Familiarity with emergency response procedures
- Basic computer skills for record-keeping and report writing.
ABOUT THE COMPANY
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.
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