JOB DESCRIPTION / ROLE
Job Description
Work with team members to resolve more complex or cross-technology incidents.
Resolve most technical incidents independently within technical area.
Monitor, administer, and maintain Oracle Exadata and MongoDB database environments.
Optimize database performance through tuning and resource management.
Perform regular backup, recovery, and data protection procedures.
Diagnose and resolve database issues, ensuring timely escalation and resolution of critical incidents.
Understand and escalate scope changes per change control process.
Personal Skills
- Excellent communication and interpersonal skills.
- Excellent technical report skills.
- Very good command of English.
Technical Skills
- Proficient in managing and maintaining Oracle Exadata and MongoDB environments.
- Skilled in PL/SQL development for database programming and optimization.
- Experienced in using database optimization and performance tuning tools.
- Knowledgeable in implementing monitoring and alerting systems such as Nagios and SolarWinds.
- Strong understanding of database backup, recovery, and maintenance procedures.
ABOUT THE COMPANY
Giza Systems, a leading systems integrator in the MEA region, designs and deploys industry-specific technology solutions for asset-intensive industries such as the telecoms, utilities, oil and gas, hospitality and real estate among other market sectors. We help our clients streamline their operations and businesses through our portfolio of solutions, managed services, and consultancy practice. Our team of 1000 professionals are spread throughout the region with anchor offices in Cairo, Riyadh, Dubai, Doha, Nairobi, Dar-es-Salaam, Abuja, Kampala and New Jersey, allowing us to service an ever-increasing client base in over 40 countries.
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