Senior Director - Utilities Operations and Maintenance

Red Sea Global (RSG)

Riyadh, Saudi Arabia

Posted on: 15 Feb 2024

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Employment: Full Time

Be the change. Join the world’s most visionary developer.

Red Sea Global (RSG) is showing that there is a better way to positively shape the places we live, work and travel. We are purpose-driven and committed to people and planet. Our transformative programs are a driving force to achieving Vision 2030, as well as leading the world towards regenerative tourism.

Join RSG and be part of the positive change for Saudi Arabia and the world.

Job Purpose:
• The role will be the executive stakeholder responsible for the Operations and Maintenance of all Utility assets. The will be the principle point of contact for all users of Utilites services, as well as managing billing generation and collection.
• The role will work closely with all Utility departments together with the asset owners, where the equipment (Meters, EV Chargers) are located.
• They will also work closely with the RSG Technology Team, who will use the Utility Companies passive network (Ducts, chambers, POP’s, MMU’s and Data Center.

Strategic Contribution:
• Ensure all Utility assets are maintained and operated to maximum efficiency and reliability.
• Ensure bills are dispatched and revenue collected promptly.
• Ensure customers are responded to promptly and appropriately.

• Coordinate the activities of any supplier or vendor to ensure that all work is carried out efficiently, in line with the strategic project management plans, policies and procedures.
• Manage the team by setting priorities and objectives, managing performances, and providing ongoing feedback and coaching to meet functional challenges and goals.
• Serve as a role model to ensure employees’ awareness and commitment to RSG vision, mission, values, fundamentals, and corporate strategy to establish a highly engaged and motivated human resources, and continuously improve performance.

Policies, Systems, Processes, Procedures, Standards and Reports:
• Follow all relevant functional policies, processes, standard operating procedures, and instructions to ensure that work is carried out in a controlled and consistent manner.
• Assist in the preparation of accurate and timely functional MIS statements and reports to meet corporate and functional requirements, policies, and standards.

Safety, Quality & Environment:
• Apply safety, quality and environmental management policies, procedures, and controls to ensure employee safety, legislative compliance, delivery of high-quality products/service and a responsible environmental attitude.

Continuous Improvement:
• Contribute to the identification of opportunities for continuous improvement of department’s systems, processes and practices considering ‘international best practice’, improvement of business processes, cost reduction and productivity improvement.

Job Stakeholder:
• Internal - RSG Technology, RSG Asset Owners (Community Management, Landscaping, RSG Hotel Operator, RSG Asset Management)
• External - Marafiq (Utility PPP), WERA (Water and Electric Regulatory Authority)


Job Requirements:
• Bachelor’s degree in engineering with Electrical/Mechanical/Telecommunication technology
• Minimum of 20 years of relevant experience with at least one year as project lead/manager

• Interpersonal Skills
• Leadership
• Planning Skills
• Time Management
• Proficiency in Arabic and English languages


Red Sea Global (RSG) has been incorporated as a closed joint stock company, wholly owned by Saudi Arabia’s Public Investment Fund (PIF).

The company has been established to develop and promote a new international luxury tourism destination that will set new standards for sustainable development and bring about the next-generation of luxury travel. The project was announced in July 2017 and is one of the three Giga Projects aimed at diversifying the Saudi economy in keeping with the Kingdom’s 2030 Vision.

The development will offer unprecedented investment options and provide visitors with the opportunity to explore the five untouched treasures of the west coast of Saudi Arabia; the archipelago of over 90 islands with stunning coral reefs, dormant volcanoes and untouched nature reserves.

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