Role Purpose
To manage Country Account activities, in order to ensure and deliver on the Department’s mandate and identify improvement opportunities that will contribute to the delivery of short and mid-term strategic objectives within set KPIs, agreed budgets and adopted policies and procedures.

Key Accountability Areas:

Planning and Strategy
• Contribute to the design and implementation of the Department’s strategy and roadmap by providing function specific inputs
• Establish and implement the Department’s operational plans in support of the Sector’s overall strategic plan and KPIs

Budget
• Prepare the Country Account Section annual budget and participate in the Department’s budgeting cycle and process
• Utilize and manage Country Account Department’s budget effectively, and report accurately on progress made and challenges encountered
• Investigate and propose implementing strategies that result in positive financial impact for company and mitigate financial and operational risks

Job Specific Accountabilities
• Assess training needs within the trade landscape
• Develop and maintain relationships with trade as indicated by the Market Lead and Head of Marketing
• Collaborate with Saudi stakeholders to redesign and promote products and experiences to boost the strategic objectives of the company
• Compile and submit monthly reports as required
• Coordinate marketing campaigns with trade activities
• Develop and implement training programs and engagement plans (Training programs, workshops, roadshows, FAM trips) to educate the trade on selling Saudi
• Develop and coordinate trade media campaigns with partners and consumer specialists
• Identify, negotiate, and manage joint marketing initiatives and partners with the travel trade and non-travel partners
• Keep and report data on completed courses, platform issues, etc. Observe and evaluate the training programs ‘results to determine the program’s overall effectiveness and make improvements
• Present trade sales at seminars, trade shows, workshops and stakeholder forums
• Respond to international marketing queries received from foreign agencies and questionnaires on trade information
• Create awareness on issues pertaining to bilateral, regional and multilateral trade agreements
• Compile and maintain an up-to-date database on trade partners
• Disseminate product and marketing information to trade through publications and other means of communication
• Use market research reports to strengthen trade relationships and keep trade up to date on current company affairs, changes and developments through trade rules and regulations within the industry
• Establish and maintain relationships with critical stakeholders against a set stakeholder framework
• Develop a communication plan for key stakeholders with clear frequencies, content and a feedback mechanism

Policies, Processes and Procedure
• Propose improvements to Country Account Department’s policies, and ensure the implementation of procedures and controls across all areas of activity so that all relevant procedural/legislative requirements are fulfilled while delivering high quality and cost-effective results
• Monitor day-to-day activities to ensure compliance with stipulated policies and procedures
• Stimulate subordinates and contribute to the identification of opportunities for continuous improvement of systems and processes taking into account leading practices, changes in business environment, cost reduction and productivity improvement.

People Management
• Manage, guide and assist direct reports to perform their functional operations in accordance with set policies and procedures
• Participate in identifying and recruiting key talent for Country Account Section
• Promote a high-performance working environment embracing The company values

General Accountabilities
• Build and maintain solid relations with externals stakeholders such as governmental entities and consultants to serve best interest
• Provide assistance across the organization and support peers when needed to perform their duties
• Approve reports and presentations related to Country Account Section activities and achievements for reporting and decision-making
• Perform other activities as and when required

Requirements: