Senior Quality Assurance Engineer

Job purpose

Follow up that products and processes meet the established quality standards. Identify and rectify issues throughout the product development lifecycle, contributing to the overall quality improvement of the organization.

Key accountability areas

• Monitor the factory's quality status, identifying areas for improvement in quality practices and systems.
• Verify the effectiveness of corrective actions and risk mitigation efforts to prevent non-conformity (NC) recurrence in customer complaints, supplier issues, and internal audits.
• Review and maintain factory records in compliance with ISO and customer requirements.

• Lead on-site assessments and periodic evaluations of the supplier’s system/process.
• Follow up on the supplier’s action plan and ensure timely resolution of audit findings.

• Lead internal quality audits of the factory, including assessments of QC processes, as per the approved audit plan.
• Focus on compliance with customer requirements and applicable standards during audits, especially in manufacturing areas.
• Evaluate processes for adherence to best practices in handling, work instructions, documentation, training, and overall process integrity.
• Record quality audit data and apply statistical quality control methods.
• Review inspection test plans, quality control plans, and related documentation to ensure all processes are covered.
• Prepare KPI reports and graphs, issue warranty letters, certificates of conformance, and certificates of origin.
• Maintain the risk identification and treatment process, ensuring that risk ownership remains with the respective business owners.
• Develop and manage material specification systems, including the material book.

• Represent the voice of the customer regarding product and manufacturing process quality.
• Lead external quality audits/visits and coordinate with stakeholders to resolve related non-conformities and implement improvement opportunities.

Role accountability

• Ability to obtain updated soft and technical skills related to the job.
• To have a vision and a plan for the career path and how to achieve it.

• Perform the planned activities to meet the operational and development targets as per delivery schedules.
• Utilize resources effectively to achieve objectives within efficient cost and time.
• Provide a periodic report formatted by detailing the deviation and execution of planned tasks.

• Solve any related problems that arise and escalate any complex operational issues.

• Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.

• Coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.

• Comply with related policy and procedures and work instructions.

• Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.

Academic qualification

Bachelor degree in Electrical Engineering or Mechanical Engineering

Work experience

6 to 10 years

Technical / functional competencies

• Quality best practices
• Quality compliance