Senior Sales Account Manager- Telecom Sector

Job Description

Responsible for a sales target for their Market Unit across designated Territory / Account(s) and a strategy target to bring in leads for all Lines of Business across assigned account(s) as per the sales / market strategy.

Responsibilities:

• Build and manage strategic relationships with customers' key stakeholders.
• Position Giza Systems solutions and services in a business-effective manner with a value-added proposition to customers and prospects.
• Identify leads and opportunities for all Lines of Business across their assigned account(s) / Territory to achieve sales targets.
• Build new client relations and bring in new client accounts, in coordination with sales and presales management.
• Develop and maintain a business growth plan in line with customers' business plans as well as Giza Systems strategy.
• Manage customers' communications, relations, and channels.
• Implement and assure the account strategy, with year-over-year growth targets.
• Provide sales and marketing support with business understanding and market dynamics.
• Identify, develop, and win new deals within focused strategy domains.
• Bridge the gap between customers' demands and internal and backend teams.
• Prepare and maintain a complete view of information ready for reporting at all times.
• Provide sufficient insights to support and participate in bidding decisions.
• Maintain the relevant internal systems data up to date with all required information.
• Follow up with Country Operations Manager and Project Managers to monitor the progress of projects.
• Follow up on client proposals and monitor orders processing and collections.
• Undertake price negotiations with suppliers, when needed.
• Drive business opportunities end-to-end from lead generation to closing, handover to delivery, and post-sales support in terms of up-selling and cross-selling.
• Work with the sales management and presales teams to ensure that appropriate market and pricing strategies are developed for the account.
• Conduct regular customer meetings to ensure that all projects are running smoothly.
• Adopt organizational processes relevant to sales roles and responsibilities and efficient compatibility to customer purchasing processes.
• Ensure the ongoing development of industry / market-related knowledge by supporting and contributing to virtual Special Interest Groups (SIGs), e.g., TMF, Gartner, etc.
• Conduct knowledge sharing, business planning, and account management sessions with internal stakeholders assuring timely visibility of account insights towards relevant teams.

Personal Skills

• Customer-oriented professional with strategic vision.
• Excellent sales and marketing skills, with a consultative sales approach.
• Excellent communication, presentation, and interpersonal skills.
• Excellent problem-solving and negotiation skills.
• Very good command of the English language.

Technical Skills

• Experience in telecom solutions selling and systems integration value propositions.
• Knowledgeable of telecom services, technologies, business drivers, key players, and market dynamics.
• Strong access in telecommunications in KSA.
• Proven track record of successful solutions sales and customer management.
• Solid background in digital transformation programs and market trends in telecom and enterprise solutions domains.
• Understanding of technology landscape and trends within the relevant sectors/domains, e.g., IoT, Data Analytics, BSS/OSS Automation, Cyber Security, digital services, and 5G.
• Minimum 5-7 years of experience in software solutions sales with a focus on the telecom industry.

Education

• Bachelor's degree, preferably in Engineering with a specialization in Communication or Computer.