Senior Systems Engineer

Job description

• Interface with customers in all technical related issues.
• Analyze customer problems and resolve and close customer complaints, as per assignment from the Engineering Manager.
• Make proper hardware/software selection for technical solutions.
• Report on the status of the customer service provided to the Engineering Manager.
• Prepare engineering software/hardware design documents for review by the lead engineer on the project.
• Undertake the implementation and coding of software solutions.
• Undertake the testing process including all internal, workshop, factory acceptance testing (FAT), and site acceptance testing (SAT).
• Prepare and submit weekly activity reports to the team leader.
• Prepare and submit weekly progress reports to the team leader on a given project.

Personal skills

• Excellent communication, interpersonal, and negotiation skills.
• Excellent analytical and problem-solving skills.
• Excellent command of verbal and written English.
• Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.
• Ability to multi-task and manage numerous projects simultaneously.
• Must be able to learn, understand, and apply new technologies.

Technical skills

Bachelor of Engineering with a specialization in Mechatronics, Electrical, or Communication Engineering.

3-5 years of experience.

Strong knowledge of BMS and security systems integration.

Hands-on experience with communication protocols such as BACnet and Modbus.

Experience in system testing, validation, and stakeholder coordination.