Service Delivery Expert

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JOB DESCRIPTION / ROLE

Employment: Full Time

We are looking for Service Delivery Expert to support our team on our prestigious projects.
- The Service Delivery Expert with a minimum of 6+ years' technical and management experience will oversee the pre-launch and commercial phases of the O&M Contractors' activities to verify that all the contractual requirements are fully met.
- The Service Delivery Expert shall be responsible for launching of the service, station and depot inspections and the ongoing day to day delivery of a safety and excellence in passenger service in accordance with the KPI Regime and best practice.
- The Service Delivery Expert will be responsible on a 24/7 basis for attending incidents, accidents and emergencies that may occur on the metro.


SNC Lavalin's Atkins business is one of the largest multidisciplinary, multi sector engineering design consultancies in the world and is part of the SNC Lavalin Group.

As one of the world's most respected design, engineering and project management consultancies with a leading track record in the defence sector, Atkins are ideally placed to respond to this market. We have a broad establishment and proud, 50 year history throughout the Middle East region.

We provide a full range of design, engineering and project management services for buildings, transportation and other infrastructure programmes.

Rewards & Benefits

We offer an excellent package which includes:
- A competitive salary
- Transportation allowance
- Medical and life insurance cover
- 21 calendar days annual leave
- Medical and life insurance cover
- Company gratuity scheme
- Discretionary bonus scheme
- Annual flight allowance to point of origin


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SNC - Lavalin

You'll be working to change the world. No matter where you are in the world, your opportunities with us are endless.

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REQUIREMENTS

ABOUT THE COMPANY

Atkins is one of the leading providers of professional, technology based consultancy and support services to the industry, commerce and governments in all of the worlds major economies. With over 17,000 staff operating in Europe, the Middle East, Asia Pacific and the Americas, Atkins has a broad range of skills and resources and provides Clients with a comprehensive service throughout the entire life cycle of the projects in the built environment.

We aim to be the international first choice supplier of technical and integrated services. Shaped by our customers' needs, our vision is to:

  • focus on quality
  • seek world class design and excellence
  • strive to add value
  • be flexible to the evolving needs of a changing society

Atkins first carried out design and supervision commissions in the Gulf area in 1967. From its regional head office in Dubai, U.A.E. Atkins Middle East now employs over 2000 staff located in Dubai, Abu Dhabi, Sharjah, Oman (Muscat ), Qatar (Doha) Bahrain (Manama), Kuwait (Kuwait City) and India (Bangalore).

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