Stewarding Supervisor

{{ flashMessage.message }}


Employment: Full Time

Swissôtel Hotels & Resorts is a distinctive group of contemporary hotels designed with the quality and care of Swiss hospitality. We are Swiss at heart and global by nature. We offer guests the quality of life, vitality and peace of mind they need to explore the world and discover life's true rewards "a passion for perfection". We put the emphasis on our people. We strive to provide a motivating and rewarding environment that attracts inspired and talented people who are willing to bring news ideas, use & develop their knowledge to reinvent their career path.

Responsible for supervising the stewarding operation during shift and for cleaning and maintaining food and beverage premises to high hygienic standards. Promotes the work culture and the company's core values.

Swissôtel Al Maqam Makkah Description :

Swissôtel Al Maqam is Swissôtel's Second hotel to open in Saudi Arabia. The hotel offers 1624 elegant rooms and suites with modern design, complementing the values of today's Arab culture. As part of the prestigious Abraj Al Bait complex, the deluxe Swissôtel Al Maqam is a contemporary five-star hotel located in close proximity to the holy Masjid Al Haraam, overlooking the Ka'aba and the Grand Mosque. It has private entrances that make it easier for pilgrims to reach Al Masjid Al Haram.

Summary of Responsibilities :

Reporting to the Assistant Chief Steward , the responsibilities and essential job functions include but are not limited to the following:

- To report for duty punctually wearing the correct uniform and name badges at all times.
- In absence of Manager conducts shift briefings to ensure hotel activities and operational requirements are known.
- During the shift, oversees the preparation of kitchen equipment for use.
- Supervises the receivable and storage of kitchen goods.
- Supervises the cleaning and storage of kitchen equipment.
- Supervises the cleaning of the premises.
- To communicate to both internal and external customers in a polite, courteous and constructive manner.
- To perform duties and responsibilities in a safe manner.
- To take responsibility for individual development.
- Supervises the removal of waste
- Supervises the handling of kitchen linen.
- Supervises the cleaning of a hygienic kitchen.
- Engages in and supervises the cleaning of kitchen and equipment.
- Maintains high levels of personal hygiene for self and enforces hygiene standards for team.
- Supervises all functions of the Stewarding operation to achieve the optimum departmental costs.
- Supervises all functions of the Stewarding operation to achieve the optimum quality level of sanitation.
- Establishes and maintains effective employee and inter-departmental working relationships.
- Assists the Assistant Chief Steward in developing training plans, develops training material in accordance with Hotel's guidelines and implements training plans for the Stewarding employees.
- Assists the Assistant Chief Steward in setting Stewarding goals and developing strategies, procedures and policies.
- Assists in determining the minimum and maximum stocks and controls the par-stocks of all material and equipment.
- Supervises the counting of inventories in coordination with employees of the accounting division.
- Liaise with employees of the Engineering Division to schedule preventive maintenance and repairs.


- Service focused personality is essential; customer related experience an asset.
- Ability to work well under pressure in a fast-paced environment.
- Excellent communication skills and a professional presentation.
- Ability to work cohesively with fellow colleagues as part of a team.
- Must be physically capable of meeting the very physical demands of the position.


A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

Advertise Here