Direction and ensure co-operation between management & store teams.
- Ensure sales team deliver highest possible levels of customer service in store & that this is prioritized at all time to maximize sales.
- Assist in achieving company sales targets.
- Ensure the Store consistently reflects highest possible standards of merchandising, housekeeping and recovery.
- Regularly monitor & review layouts to ensure best & worst selling lines are correctly positioned
- Accurately & efficiently communicate any stock issues, ideas or recommendations to Store Manager.
- Actively seek & exploit additional opportunities to promote sales.
- Ensure shop floor cover is planned to have the right people in the right place at the right time.
Ensure that all merchandise is correctly received & displayed on the sales floor.
- Work with Department Managers to follow MAX visual guidelines, ensuring all garments are displayed on the shop floor &
garment care standards are consistently maintained.
- Be aware of the current season trends & visual layout.
- Ensure that Department Managers are well informed of the collection, advertising campaigns, promotions, sales activities & other company projects.
- Encourage & develop the Department Managers & Visual Merchandisers to deliver the highest possible standards of visual impact,
merchandising & layout within divisional guidelines.
- Consult with Store Manager & Visual Merchandisers on store layout, stock positioning & visual enhancement
Responsible for ensuring that the team & store comply with all company, brand, and government policies, procedures, processes and guidelines.
Coach, develop and mentor the store team.
- Develop one's own team within the store in liaison with Operations, HR and Training Departments.
Ensure the highest possible standards of customer service are offered on a daily basis.

Role Title: ASSISTANT STORE MANAGER
Grade : 5
Reports To: Store Manager
Roles covered: MAX