JOB DESCRIPTION / ROLE
Company Description
Established in 2000 in Turkey, Rixos pioneers the 'ALL Inclusive, ALL Exclusive' concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities.
Billed as 'the first luxurious integrated resort in Jeddah', Rixos Obhur Jeddah will meet the increasing demand for luxurious hospitality paired with high-quality leisure activities in the area. The resort will host guests in 250 residential units, including 176 rooms and 74 villas, as well as a fine-dining restaurant, two specialty beach restaurants and a lounge bar. Among its many highlights will be an exclusive private beach. Other amenities are to include a central ballroom for events, meeting rooms, a fitness center, a spa, kids and teens clubs, and several swimming pools. All of this will be set amid green landscaping, golden beaches and a port.
Job Description
- To ensure that the Restaurant is managed efficiently according to the established concept statements.
- To ensure that all operating standards are adhered to in order to achieve the level of service established in the Departmental Operations Manual.
- To assign responsibilities to subordinates and to check their performance periodically.
- To be on the floor at all times.
- To assist in the operations during busy periods.
- To ensure that the par stocks for all operating equipment and supplies are strictly adhered to and that the Restaurant is adequately equipped.
- To assist in conducting monthly inventory checks on all operating equipment and supplies.
- To assist in controlling the requisitioning, storage and careful use of all operating equipment and supplies.
- To attend Daily Operations Meeting in the absence of the Restaurant Manager or Assistant Restaurant Manager.
- To attend all meetings as required by Executive Management.
- To ensure that the Restaurant is kept clean and organized, both at the front as well as the back of house.
- To liaise and organize with Housekeeping and Stewarding Departments that the established cleaning schedules are strictly adhered to
- To conduct daily pre-shift briefings to employees on preparation, service and menu.
- To liaise with the Kitchen and Beverage department on daily operation and quality.
- To handle all guest complaints, requests and enquiries on food, beverage and service.
- To establish a rapport with guests maintaining good customer relationship.
- To ensure that the Restaurant cashiering procedures are strictly adhered to.
- To assist in the revision and updating of the Restaurant Departmental Operations Manual on an as needed basis.
- To assist in the formulation of the Annual Marketing Plan to establish a list of marketing activities in line with the compilation of the Annual Business Plan.
- To assist in planning and organizing festive food promotions within the Restaurant manager.
- To maintain the Daily Log Book.
- To assist in planning the Restaurant weekly roster and work schedules to ensure that the Restaurant is adequately staffed to handle the level of business.
- To maintain the Restaurant bulletin board.
- To submit all guest/employee incident reports.
- To report "lost and found" items.
Requirements:
Qualifications- Previous hospitality experience
- Excellent communication skills
- Strong customer service skills required.
- Degree in Hospitality / Tourism
Additional Information
What we offer....
- An innovative and fast-growing international group, committed not only to building new hotels, but to creating a global brand.
- The opportunity to challenge the norm and work in a creative and rewarding environment.
- Member of a team that is passionate about creating great hotel experiences and building a portfolio of brands.
- Great discounts on the entire Ennismore family.
- Many opportunities to progress and change as part of a global family of brands.
- Regular team meetings, from our team cups to our annual parties (quite special!): we know how to have fun!
An annual calendar of diversity and inclusion events that gives you opportunities to learn, celebrate, and make a positive impact. opportunities to progress and grow in a diverse and global family of brands.
ABOUT THE COMPANY
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.