JOB DESCRIPTION / ROLE
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A"rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
Overview of the role
The Workforce Management Analyst is responsible for developing and implementing strategies to optimize the use of human resources within the organization. This includes analyzing data and metrics to identify trends and opportunities for improvement, scheduling and organizing the workforce to meet business needs, and coordinating the activities of team members to maximize productivity and efficiency.
What you will do
- Work on ES email and CRM system to raise the BU requests, follow up with Employee and Manager for their process Work on Manual letters - to issue special format letter basis approval to ensured end to end close up of all activities
- Work on people's services email and communication with all stakeholders, to ensure delivery of all Requests.
- Responsible for the timely and correct employee data people Hub and SAP data entries, tracking system and background checks to ensure there are no delays.
- Manage employee files in terms of collecting, scanning, archiving and updating as per company standards
- Responsible of all HRO services delivery and control to submitted during our SLA timeline.
- Focus on providing high-level customer satisfaction and on continued customer satisfaction and quality. Display a proactive and creative attitude.
- Create timely reports and trackers as per request from Line manager.
- Attend and document employee disciplinary cases once assigned by line manager
REQUIREMENTS
Required Skills to be successful
- Communication skills
- Attention to detail.
- Excellent team working skills.
- Must be organised and efficient.
- Ability to multi-task within a demanding environment.
- Ability to analyze reports, preparing summaries and propose actions were relevant
What equips you for the role
- Minimum 3 years relevant working experience in HR and/or WFM in KSA
- Excellent knowledge in the use of the Microsoft suite such as Excel, Word, Powerpoint, etc.
ABOUT THE COMPANY
Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.
The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.
The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.
