Key Responsibility

Key focus of the role is to develop and manage all activities relating to students’ experience on campus from registration through to graduation.

Academic Registry Services
- Responsible for the effective management of course registration process every semester.
- Prepare, maintains and issue semester course offering and midterm and final examination schedules.
- Manages efficient use of classrooms.
- Supervises and maintains the degree audit systems.
- Supervises the processes of transfer credits.
- Administer the processes for the articulation of graduation and degree certification, enrollment and degree verification, production of official transcripts, diplomas, and commencement ceremonies.
- Interpret academic policies rules and regulations, monitor academic progress, coordinate probation and suspension for students and help resolve student issues as needed.
- Verification of student degree requirements and graduation.
- Evaluate student academic progress and announce student achievements and honors list.
- Counsels and advises students and employees on academic matters.
- Enforces policies and regulations of the University relating to student code of conduct.
- Administer student's appeals and academic discipline.
- Manage the award of scholarships every system under the guidance of the CEO office.

Students Records Management and Information System
- Maintain integrity and accuracy of academic records in accordance with university policy, accreditation standards, and privacy laws.
- Participate in development of course catalogue, student handbook, and other policies and procedures, including ensuring compliance with CAA guidelines
- Work with IT team to develop and design systems to maintain student academic records and serve as Student Information System Administrator
- Prepares appropriate reports; analyzes and evaluates retention data; projects student academic progression and retention data to be used in strategic decision making.
- Preparation of the following reports: CHEDS reports, student progression, grade reports, JU fact book.
- Conduct verification of enrollment files and validation of student data.

Student Services
- Lead and direct the day to day operations of the Student Service Desk to deliver outstanding student experience at JU campus.
- Ensure students welcome pack, orientation workshops, IDs, computing services Mare communicated and delivered to new students.
- Maintains continuous evaluation of the economic feasibility of student services to insure cost efficiency of services and programs within the student's affairs office.
- Ensure students recommendations, feedback and complaints are managed effectively.