Accountant

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JOB DESCRIPTION / ROLE

Employment: Full Time

Ensure timely processing, accounting and payments of supplier invoices, incentive and refunds. Carry out processing and reconciliation of Sales/Revenue Recognition/Interline transactions and non-airline partner billings by providing assurance on completeness and accuracy through internal control and review. Identify discrepancies through audit, raise under collections, investigate movements in balances and ensure accurate reconciliations with minimal exceptions and adjustment needs. Manage a team of SAAs and monitor performance, productivity and effectiveness of the designated section (Non airport including IFS or Airport area) in cash management and other Customer Services. Analyse and report flight revenue yields, ensure all functional units are aligned with the Quality Management System, update system related masters accurately and on timely basis. Compile, monitor and follow up on the accounting and control reports from the outstations and validate contents through appropriate analysis.

Job Outline:

- Review processes, analyse high risk areas, handle quality checks, and ensure adequate maintenance of prevention and detection controls to ensure completeness, timelines of processing, accounting, billing and accuracy of computation and settlement.
- Resolve disputes, queries, discrepancies with internal and external stakeholders.
- Identify areas and ensure active involvement in projects, system enhancements testing and process changes and thereby acquire in depth knowledge and enhance business processes.
- Check the integrity of interfaces and completeness of data generated by the system. Provide support on key processes and deliverables in the absence of Finance Officer and assist the Finance Officer/Controller in month closing reviews by investigating movements in balances to ensure quality/accuracy of reporting and to ensure that month/year end adjustments are kept to the minimum.
- Provide data analytical support for Management Information Systems (MIS), KPI and Revenue Protection.

Specific to Revenue Invoicing Services

Invoicing
- Carry out sales processing related tasks in Kelyah/ERP (OF) including manual invoicing.
- Check the integrity of interfaces and completeness of data generated by the system. Review of exceptions/ rejections, corrections, maintenance of reports and liaising for resolution of exceptions.
- Provide support on key processes and deliverables in the absence of Finance Officer and assist the Finance Officer/Controller in month closing reviews by investigating movements in balances to ensure quality/accuracy of reporting and to ensure that month/year end adjustments are kept to the minimum.
- Manage fortnightly & monthly AR/GL (Kelyah and OF) closing as per corporate deadlines and resolution of repeat system issues by rigorously following up with different stakeholders.
- Manage and oversee Balance Sheet nominals reconciliations. Follow up with relevant stake holders on RAG aged items for closure, justification, and explanation of the issue.
- Provide support and back up for managing SOP related tasks ensuring all processes are as per benchmarks set up including timelines, SOP, WI etc.
- Resolve disputes, queries, discrepancies with internal and external stakeholders.
- Identify areas and ensure active involvement in projects, system enhancements testing and process changes and thereby acquire in depth knowledge and enhance business processes.

REQUIREMENTS

Refunds
- Manage Refund Process effectively & timely management of refund settlement for Air, LCC, Non-Air documents, unclaimed & E Tracker, and account them in the Finance systems & Global Distribution Systems (GDS) in line with the defined SLA with all dnata line of businesses.
- Ensure compliance to refund policy & rules, Payment Card Industry Data Security Standard (PCI DSS) and local consumer protection laws related to refunds.
- Maintain accuracy and timelines in refund accounting and reconciliation to reflect the correct balance with minimal exceptions. Exceptions to be highlighted to the respective stake holders to make sure all the open items are cleared with in the agreed SLA.
- CCD payments/BTT to be processed on time to meet the customer expectation.
- Provide support and back up for managing SOP related tasks ensuring all processes are as per benchmarks set up including timelines, SOP, WI etc.
- Liaise and support dnata business teams for refund activities, queries, complaints, claims, new products, and business (payment methods and services introduced). Analyse refund data and provide valuable feedback to commercial teams for business decisions.
- Identify areas and ensure active involvement in projects, system enhancements testing and process changes and thereby acquire in depth knowledge and enhance business processes.

ABOUT THE COMPANY

A fast-growing international airline with one of the youngest fleets in the sky and more than 400 awards for excellence worldwide.

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