Accountant Assistant, Amazon Payment Services Finance MENA

About PayFort, an Amazon Company:

We serve the needs of online shoppers in all Arabic speaking and surrounding countries through our trusted, secure payment network that gives everyone the opportunity to shop online safely and easily. We build trust between buyers and online sellers by enabling consumers to transact online using the payment options they prefer with complete security and peace of mind while supporting the most popular payment methods available globally. PayFort is part of Souq Group, established in 2013. PayFort is a regional expert in payment processing technology and solutions across major markets in the GCC and Levant countries, operating in UAE, Egypt, Saudi Arabia, Lebanon, Jordan, Oman, Kuwait, and Qatar.

Primary Responsibility:

The successful candidate will be responsible for cash collection operations in cooperation with our local sales and finance management. As part of our commitment to your development, you will also gain exposure in cross-functional and process improvement projects. Your responsibilities will include:

• Full cycle of accounts receivable past due balances, including research, analysis, and calling customers.
• Reconciling AR accounts, managing and resolving invoice discrepancies to ensure timely and accurate receivables.
• Managing internal and external accounts receivable inquiries.
• Maintaining customer relationships by responding timely and accurately to both internal (company) and external (customers) questions and requests for information.
• Creating and implementing standard operating procedures and process workflows.
• Timely reporting via weekly metrics and providing status updates on customer accounts and projects.
• Analyzing processes, recommending improvements, and managing all internal controls on documents.
• Continually looking for ways to improve the customer experience.
• Building long-lasting relationships to reinforce Amazon's customer centricity.
• Maintaining vendor relationships by responding quickly and accurately to both internal (company) and external (vendor) questions and requests for information.
• Assisting in identifying process inefficiencies and making recommendations for process improvements for timely vendor payment and inquiry responses.
• Developing knowledge around vendor term agreements to implement sound prioritization methodologies.

Basic Qualifications:

• Bachelor's degree in accounting and commerce (B. Com).
• Knowledge of Excel at an advanced level.
• Experience with Microsoft Office products and applications.

Preferred Qualifications:

• 3+ years of finance operations/shared services, accounts payable, accounts receivable (collections), or general ledger experience.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please contact your Recruiting Partner.