Accounts Assistant

Company Overview

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role

We are looking for a detail-oriented and proactive accounts assistant to support our Toyota and Lexus Aftersales and Showroom operations. In this role, you will play a key part in ensuring smooth cashiering, revenue processing, accounts receivable tracking, and petty cash management. You will work closely with our finance business partner and branch teams to maintain accuracy, compliance, and operational efficiency.

What you will do

• Manage daily revenue collection and ensure same day deposits via cash deposit and cheque scanning machines.
• Post online transfer payments made by customers and reconcile collections with outstanding invoices.
• Maintain proper documentation, filing, and compliance with SOPs and approval levels.
• Verify and track cheque clearances, bounced cheques, refunds, and pending collections.
• Monitor petty cash balances, ensure DOA compliant expense processing, and maintain refund logs.
• Review daily and weekly collection reports and ensure timely posting against receivables.
• Coordinate accounts receivable collection meetings, follow up with customers, and escalate non-responses.
• Manage RTA eWallet daily reconciliations and ensure accurate posting in the RTA cash journal.
• Support cashiers in timely submission of claim statements.
• Perform ad hoc reports and tasks as required by finance business partner, finance manager, or branch management.

Required skills to be successful

• Bachelor’s degree.
• Previous experience in cashiering, revenue management, or accounts assistant roles.
• Strong understanding of accounts receivable processes and financial documentation practices.
• Ability to multitask, work under pressure, and meet daily deadlines.

About the team

You will be part of our retail finance team supporting Toyota and Lexus Aftersales and Showroom operations. The team works collaboratively with branch management, service advisors, cashiers, and the central finance teams to ensure smooth day-to-day financial activities. Your role serves as a key link between frontline operations and financial reporting, contributing to both accuracy and customer experience.

What equips you for the role

• A proactive mindset with a commitment to maintaining controls and compliance.
• High integrity and professionalism in handling financial transactions.
• Strong attention to detail and high accuracy in financial and cashiering transactions.
• Knowledge of revenue reconciliation, accounts receivable processes, petty cash handling, and financial controls.
• Ability to work efficiently in a high volume operational environment.
• Strong communication and stakeholder coordination skills.
• Good understanding of company policies, DOA, and audit/compliance requirements.
• Proficiency in MS Office and basic financial systems.

About Al-Futtaim Automotive

A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia, and Africa.

Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing, and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo, and RAM.

We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.

We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial and construction equipment.

What keeps the company moving forward is a 9,000-member strong team, with inspiring possibilities for growth throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.