JOB DESCRIPTION / ROLE
· Manage all customer communications, interactions, transactions and complaint management as per approved SLAs and KPIs, by using systems and technologies assigned.
· Make Outgoing phone calls to customers related to their service requests raised for the community management
· Organize community management documentation (service provider reports, performance reports, community statutory requirements)
· Prepare operational PowerPoint presentations, charts/graphs, spreadsheets and reports.
· Manage day-to-day administrative tasks related to community management.
· Provide information or direct inquiries to the appropriate departments
Requirements:
· Candidate should have minimum one year experience in office administration role in UAE preferably in Real Estate/Property Industry, proficient in MS Office (word, excel and powerpoint) plus knowledge of CRM would be an advantage
Salary:
AED
4,000 to 6,000
per month inclusive of fixed allowances.
Additional benefits: Visa and medical insurance
ABOUT THE COMPANY
Founded in 2001, Ultimate HR Solutions bears the market reputation of being a complete HR Services provider, precise and pro-active in locating and managing human resources. Our client-friendly process and human capital infrastructure allows us to service ever changing client requirements in an efficient and effective manner. With comprehensive experience servicing world-class clientele and top-caliber candidates across a wide spectrum of industries, we measure our success through our growing list of satisfied clients. UHRS started with humble beginnings as a preferred recruitment partner, and from there branched out into outsourcing/ contract staffing.
Find Top Talent
Other jobs you might be interested in
Assistant Jobs in Abu DhabiAssistant Jobs in Ajman
Assistant Jobs in Al Ain
Show More
