Admissions Secretary

GEMS Education

Dubai, UAE

Posted on: 25 Sep 2025

JOB DESCRIPTION / ROLE

Job Type: Full Time
Job Location: Dubai, UAE
Nationality: Any Nationality
Salary: Not Specified
Gender: Not Specified
Arabic Fluency: Not Specified
Job Function: Administration & Secretarial
Company Industry: Education

Job description

We are hiring an outstanding admissions secretary to join at Gems International School. This is an exciting opportunity for an educator who is passionate and eager to contribute to the academic success of our students.

GEMS International School, Al Khail, opened in September 2013, as a premium school offering the International Baccalaureate (IB) programme.

Job purpose

Welcome and provide new parents and students with a positive first impression of the school by presenting school curriculum and achievements. Organize and manage the admissions procedures of students and maintain records and files of all current and prospective students.

Job scope

Responsible for assisting with the admissions procedure for students to the school.

Internal & external interaction

  • School and the corporate office staff.
  • Prospective and current parents and students.

Key accountabilities

  • Embrace and encourage the ethos and standards of excellence as defined in the GEMS core values.
  • Versed in rules and regulations of the Ministry of Education and ensures compliance during admission process.
  • Work closely with school compliance officer to ensure all transfer certificates received for new students meet the requirements of the Ministry of Education and are processed in a timely manner to meet KHDA deadlines.
  • Meet with prospective parents; explain admission procedures, curriculum, fees structures and KHDA regulations. Provide assistance to ensure all admissions documentation is completed effectively.
  • Respond to all enrolment inquiries, telephone calls and email, courteously and in a timely manner.
  • Assist current students with verification of enrolment and other letters as requested.
  • Prepare reports for the school principal/CEO and the corporate office of current enrolments, waiting lists and the status of vacant seats. In addition, provide statistical reports on students (nationalities, age, gender, etc) as required.
  • Update, maintain and manage the student information Salesforce database ensuring that up to date information is available on a daily basis. Maintain communication with other GEMS schools admissions manager in a similar target market and ensure that prospective parents are steered to an alternative school if chosen school is currently at full capacity.
  • Maintain and create files for all new applicants, new students, current students and exiting students.
  • Ensure the GEMS policies, procedures, and codes of conduct are followed at all times.
  • Initiate efforts and energy beyond the typical work day, where the tasks require additional commitment.
  • Attend staff meetings and serve on committees as required.
  • Perform other duties as requested by direct and dotted reporting line managers or supervisors.

Skills

Qualifications / knowledge

College degree preferred.

Skills

Excellent written and spoken English language skills. Effective interpersonal skills to aid in daily contact with a diverse multi-cultural population. Must have excellent computer skills (Word, Excel, PowerPoint).

Experience

A minimum of two years in a customer focused role.

GEMS Education is committed to safeguarding and promoting the welfare of all of its students and staff. A UK-enhanced DBS or equivalent police check is a pre-requisite for all appointments.

ABOUT THE COMPANY

GEMS Education is a pioneering education company with an international network of award winning K-12 schools. Over the past 55 years GEMS has grown from one school to being a truly global company with one incredible mission – to make quality education available to every student. Over 20,000 education professionals unlock the potential of over 250,000 students across 14 countries each and every day, preparing children of all ages for real world success.

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