JOB DESCRIPTION / ROLE
Aftersales SOP Development Executive - AF Motors - After Sales
We are looking to recruit an experienced Aftersales SOP Development Executive to join our Aftersales team, located in Jebel Ali, Dubai. The main purpose of the role is to provide support to develop Standard Operating Procedures and manage accordingly for ISO Certification activities for After Sales.
The main responsibilities of the role are to co - ordinate with each After Sales department to develop SOPs and process maps whilst supporting the SOP Champion to develop process flow mapping and written SOP documents; to maintain the SOP library (soft and hard copy) and keep track of renewal dates; to provide training to the SOP Champions of the After Sales department to fastrack the development of SOPs; manage ISO certification processes and perform audits to confirm the SOP process; to liaise with the Group Business Excellence department to ensure the process flow is as per corporate governance.
REQUIREMENTS
- Bachelor’s Degree or Equivalent
- Fresh to 2 years (preferably in SOP / ISO Certification background)
Job-Specific Skills:
- Ability to work on Microsoft Visio and other MS Packages.
- Ability to understand the business process and write it in structure way.
- Ability to understand ISO Certification requirements and manage it in job.
- Ability to train and coach, build relationships and utilize skills appropriately
- Ability to maintain fair, consistent set of standards to manage SOP check audits.
- Ability adjust priorities and structure time wisely in a fast paced environment
- Ability to think Long term standards.
- Ability to handle the pressure.
Behavioural Competencies:
- Kaizen cultured
- Customer focused
- Communication – verbal and written
- Team work
- Analytical
- System and process oriented
- Time bound commitment.
ABOUT THE COMPANY
Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.
The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.
The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.
Find Top Talent
Other jobs you might be interested in
Senior Project Manager Jobs in UAEConstruction Manager Jobs in UAE
Project Director Jobs in UAE
Show More
