Assistant Manager Engineering

The role

The management of engineering and facilities services and processes that support the core business of the hotel. Generally focusing on using best business practice to improve efficiency by reducing operating costs whilst increasing productivity. To maintain Mövenpick standards of quality and service and facilities in all departments over which he/she has responsibility and authority. He/she is responsible for the overall smooth, efficient, and economical running of the entire Engineering department. Assisting the management in planning for investments, project, and replacement budget on a yearly basis.

Must be thoroughly familiar with all Accor corporate and local operational standards and ensure they are followed. He/she must accomplish responsibilities and goals as outlined below:

Key responsibilities

• Organization of engineering administration
• Facilities management
• Preventive maintenance and repair
• Coordination with corporate engineering Accor
• Handling, management, and sufficient storing of spare parts
• Safety and fire

Key deliverables and responsibilities

Planning and organizing:

• Coordinating purchasing for the engineering departments with the finance team as per the hotel procedures
• Manage sufficient par level stock of spare parts and ensure all incoming and outgoing items are registered
• Implement all necessary work procedures for preventive maintenance, initiate respective scheduled procedures, and monitor carrying out of work as well as recording the results within appropriate filing system
• Prioritize department workload and efficiently repair breakdowns
• Plan and execute the annual preventive maintenance program for the hotel
• Plan training programs in the engineering division in conjunction with the Director of Training & Coaching and the Learning & Development Manager
• Initiate fire fighting training in coordination with the Director of Security on a regular basis for all Heartists
• Review the employee schedule and annual leave plan to ensure the correct allocation of resources in order to improve owner/guest satisfaction level as well as Heartists productivity and satisfaction
• Be familiar with all related company documentation, especially with the relevant Operational Standards Manual for Engineering

Operations:

• Have a complete understanding of and adhere to Accor policy relating to fire, hygiene, health, and safety
• Oversee all technical installations on hotel plant: sewage system, fresh water, emergency generator, air conditioning system, technical building services, kitchen equipment, cooling systems, swimming pools, hotel lighting, in-house music & TV system, and paging system
• Ensure a consistently high standard of grooming is followed by self and team
• Have full knowledge of all products and services provided by the property and in the local area
• Provide solutions for emergency situations and problems of a larger nature
• Lead and support Heartists in the achievement of financial, operational, and service delivery targets via effective organizational policy and procedural development and appropriate colleague training activities
• Plan and execute regular technical skills training for the team
• Take responsibility for all work executed by Heartists or external contractors on the building plants or technical installations to ensure the quality of craftsmanship meets Mövenpick standards
• Fully investigate any internal disputes or guest complaints
• Plan and allocate duties for all engineering staff in line with operational requirements
• Supervise the completion of departmental works to ensure they are completed according to Accor standards
• Lead daily engineering briefings and monthly Heartists meetings
• Manage any necessary modifications and improvements of the plant room equipment
• Carry out any other reasonable duties and responsibilities as assigned

Administration:

• Be fully proficient with DynaWin system to maximize its use to streamline and maintain up-to-date information
• Approve invoices for payment when the execution of the work is done as initially agreed
• Design and implement a monthly report of works carried out, machines maintained, special events, DynaWin report on consumption of energy and water to be presented to the General Manager
• Monitor all maintenance contracts and consult the General Manager as needed
• Be aware of all agreements/laws with local authorities, insurance companies, external firms, contractors, and suppliers to control their work and invoices

Generic aspects on hygiene, personal safety, environment, confidentiality

• Ensure proper care of all equipment and furniture entrusted for Heartists use
• Be well-familiar with the hotel's policies and procedures, well-acquainted with the physical layout of the hotel and its premises, and knowledgeable of the hotel's emergency procedures in regard to fire, medical, bomb threat, blackout, and evacuation
• Know the safety regulations and ensure their application; ensure the safety of people and property in the hotel
• Respect and ensure respect of the hotel's commitments to the Environment Charter of Sustainability (saving energy, recycling, sorting waste, etc.)
• Understand and strictly adhere to the rules and regulations established in the Heartists Handbook and the hotel's policy on fire, hygiene, health, and safety
• Ensure that confidential records and other confidential information are properly safeguarded and are not removed from the office
• Do not disclose any financial information or any other information of Accor Hotels

Our values

Our values are our common language; they drive us every day. Embodied in and flowing through our Heartist program, a symbol of our identity and culture, these values are the bedrock that binds us to the Group. They perpetuate and spread—beyond professions, persons, countries, and cultures—the sense of hospitality and service, our strength and nourishment of the Group's success worldwide.

Guest passion
We obsess over our customers. Our guests are the driver of our decisions and our actions. We put them first, we care for them. We go the extra mile for them. We enjoy doing it.

Sustainable performance
We believe that hospitality has the power to unlock a better tomorrow. We act for good to support and empower the communities in which we live and protect the planet that you visit.

Respect
We are connected with the world and to others. We enjoy the mix of cultures. We are proud of our differences. We put you first and we value you whoever you are. We care for the planet.

Spirit of conquest
Our guests are globetrotters and so are we. We want to be where they want to be. We explore, we initiate, and we develop. We are ambitious for our guests. We make the impossible possible; we have fun doing it.

Trust
Hospitality is a team sport and we're stronger when we trust and support each other. We believe in natural kindness, respect our differences, and value all voices. We work as one team to say what we do and do what we say.

Innovation
We dare to challenge the status quo. We embrace innovation and challenge ourselves to do things better and faster. We take risks, dream the impossible, and make it possible.

Qualifications

• Diploma or degree in hotel management
• Previous experience in the same industry

Additional information

• A positive can-do attitude and the ability to work within a team environment
• Fluency in English; additional languages are a plus

Remote work

No

Employment type

Full-time